RESPONSIBILITIES: This employee would be responsible for determining and/or redetermining eligibility for income maintenance programs (Medicaid, Food Stamps, Work First) for the Surry County Department of Social Services. Work could involve interviewing new applicants, obtaining required verifications and determining initial eligibility for assistance and/or maintaining an ongoing caseload of public assistance or food stamp cases. Work involves direct contact with customers seeking assistance from the department, their families, community resources, employers, medical providers and others in the course of performing job functions. Income Maintenance Caseworkers use computer terminals to enter data collected from the customers in determining eligibility. Employees are representing the agency to the public and eligibility decisions commit the department to providing customers with public assistance.

MINIMUM EDUCATION AND EXPERIENCE:

Income Maintenance Caseworker II - One year of experience as an Income Maintenance Caseworker.

Income Maintenance Caseworker I - An Associate Degree in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; graduation from high school and two years paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling data and/or performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program; or graduation from high school and three years paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling data and/or performance of mathematical or legal tasks; or an equivalent combination of training and experience.

POSITION AVAILABLE: immediately

HIRING RATE: IMC I - Pay Grade 61 $29,868

IMC II - Pay Grade 63 $32,316

Job Type: Full-time

Pay: $32,316.00 - $52,956.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Dobson, NC 27017: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• clerical: 2 years (Required)

Work Location: One location

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