Duties will include helping the front desk, troubleshooting computer issues, monitoring information systems computers and networks, resolving issues that come up with POS systems, etc. All applicants must possess an understanding of computers, good communication skills, and the ability to work well unsupervised.

Job Duties/Essential Functions:

• Perform daily system status checks on servers, firewalls, and switches; report any issues to Managers, Supervisors or appropriate support groups.
• Assist in the administration of a Windows environment.
• Insure all incoming phone calls are handled in a prompt and courteous manner.
• Troubleshoot and repair computer, telephone and POS hardware.
• Install hardware and software on networked and standalone PCs.
• Document, track and monitor all requests and trouble call tags in a timely manner.
• Assist in the administration of phone switch and voice mail systems.
• Follow department and company standard operating procedures and policies.

Relationships:

Internal: All San Diego Coaster Company Personnel, Belmont Park Entertainment Personnel and Company Owners.

External: Guests and Vendors.

Expected Hours of Work:

• Flexible work hours, including but not exclusive to busiest times, weekends, holidays, and nights.

Testing/Work Authorization:

• 18 years of age or older.
• Pre-Employment Background Check Required.
• Valid U.S. work authorization required.

Skills/Qualifications:

• Previous IT experience in an amusement or hospitality environment preferred
• Must be detail oriented, highly motivated, and a self-starter.
• Possess excellent organizational skills and be able to work with little supervision.
• Ability to write clearly and concisely.
• Ability to follow safety practices and be safety conscious.

Physical Requirements:

• Frequently standing, talking, walking, grasping, using hearing acuity, seeing near, using depth perception, stooping, doing repetitive motions, bending, speaking clearly and hearing conversation
• Occasionally climbing, balancing, kneeling, crouching, crawling, reaching, using finger movement, seeing far.
• Lifting and Carrying should not exceed 40 pounds pushing and pulling should not exceed 40 pounds.
• All lifting, carrying, pushing, or pulling of weight requires assistance from a co-worker or mechanical device.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Work Location: One location

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