TxDOT's Information Technology Division is looking for a Information Technology Infrastructure Branch Manager based in Austin, TX.

Stassney Campus: https://youtu.be/u42vEZacDgA

At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

• Low Turnover
• Retirement Pension
• Alternative Work Schedules
• Paid Leave/Holidays
• Health Premiums paid at 100% for full-time employees
• On the Job Training
• Tuition Assistance Program
• Comprehensive Wellness Program/Wellness Leave Incentives
• Career Development Programs/Opportunities for advancement

For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Responsible for developing and executing short and long term strategic plans to assure infrastructure capacity attains current and future needs. Conduct research and recommend changes in services, products, protocols and standards to support development efforts and infrastructure procurement. Responsible for defining and managing IT Disaster Recovery Strategy for organization. Define software and hardware standards in collaboration with stakeholders and owners. The position would ensure apt security levels on network, infrastructure and servers are maintained. Supervises a team of professional and technical employees. Oversees operational costs, conduct near along with long-term financial estimates for expanded functionality and user base. Directs the activities and staff of server administration and network operations teams. Reports to the IT Infrastructure & Operations Section Manager. Employees at this level are virtually self-supervising and assume direct accountability for the work product.

Essential Duties:

• Manages and establishes priorities for maintenance, design, development and analysis of entire infrastructure systems.
• Directs the day-to-day activities server management and associated functions, with a focus on quality of services provided by these functions.
• Assures service management for server hosting, and third-party service providers.
• Executes to goals and objectives established by senior IT leadership.
• Analyzes existing system procedures for efficiency and effectiveness.
• Analyzes and defines agency disaster recovery responsibilities and procedures.
• Oversees the data center master plan and modify as appropriate to adjust for changing circumstances; Conducts capacity planning for the data center.
• Obtains and reviews vendor bids for support and repairs; determines appropriate vendor, ensures vendor adheres to quality, scheduling, budgetary guidelines, policies, procedures and standards.
• Establishes methods and procedures for work activities; identify and resolve operational problems; and communicate expertise and approval concerning activities.
• Ensures audit and compliance reviews by implementing processes and procedures.
• Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources.
• Participates in the development, tracking, and control the information technology annual operating and capital budgets.
• Promotes and oversees strategic relationships between internal IT resources and external entities, including vendors and partner organizations.
• Ensures continuous delivery of IT services, monitoring of IT systems performance and taking an active role in security reviews.
• Supervises professional and technical staff.
• Performs other job responsibilities as assigned.

Minimum Qualifications:

Education: Bachelor's Degree in Computer Science, Management Information Systems or related. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience:

• 5 years experience in IT server or network operations or related activities. (Experience can be satisfied by fulltime or prorated parttime equivalent). Related graduate level education may be substituted for experience on a year per year basis.
• Must have two (2) years supervisory/managerial experience. Project leader or lead worker experience may substitute for supervisory/managerial experience.

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Competencies:

Extensive knowledge of

• Communications engineering standards, web and network access technologies, computer office software suites
• Knowledge of servers, storage, desktop systems, network and VOIP hardware/software, security and office systems
• Operations dashboards and analytics
• Servers, storage, systems, security and office systems

Proficient skill in

• Providing superior customer service
• Supervising professional and technical staff
• Handling multiple tasks and projects
• Working with network and server monitoring systems
• Troubleshooting computer systems
• Leading, assigning, reviewing, and monitoring the work of others
• Prioritizing projects/workload and meeting deadlines
• Leading incident bridges, escalations, and problem/issue/change management in production environments
• Designing and/or troubleshooting network problems
• Analytical thinking and problem solving
• Maintaining a safe working environment
• Oral and written communication to convey complex and highly technical information to a diverse audience Ability to
• Communicate effectively
• Motivate staff to achieve individual and organizational goals & objectives
• Work cooperatively with others in a professional environment

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Sitting - prolonged periods of time
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information