About BIS Digital

BIS Digital is a technology company which provides integrated communications and multi-media recording solutions. We “capture the record” with complete audio and video digital recording and presentation systems customized to meet the client needs. Our technology helps administrators manage courtroom and judicial proceedings as well as meetings held by city, county, state, and federal government. BIS Digital systems also play an integral role in law enforcement, public safety, and emergency management operations, including 911.

We design systems with fully integrated audio-visual (AV) capabilities for optimal workflow and efficiency. Founded in 1982, BIS Digital has the knowledge and experience gained through our large customer base to build the perfect AV system from concept to completion for any environment. We handle everything from planning and design to installation and service. Moreover, we’ll make sure staff is properly trained on using the system to master its operation.

Position:

Instxallation Project Coordinator

The Project Coordinator (PC) is responsible for planning and overseeing AV systems integration projects to ensure they are completed in a timely fashion and without avoidable issues. Under direction of the Project Manager (PM), the Project Coordinator will provide daily reporting and coordination of ongoing installation projects as well as the scheduling and coordination of all administrative tasks for future installation projects.

Responsibilities:

• Creates projects, assigns numbers and associates opportunities for all PO confirmed orders.
• Reviews sales documentation to ensure signed scope of works are received and all internal paperwork is correct.
• Communicates with internal and external customers regarding project scheduling or status including daily reporting of active installations.
• Communicates continuously with customers throughout the course of the project. Provides updates and recognizes/communicates issues in a timely manner. Resolves issues which potentially delay projects by engaging appropriate stakeholders internally and externally.
• Secures or negotiates available dates and aligns with product/labor availability to finalize scheduling.
• Determines and coordinates appropriate resources for all assigned projects.
• Schedules both project and opportunity in CRM system, inputting travel and installation times on technician’s calendars.
• Creates travel requests for technicians assigned to projects.
• Coordinates and attends client meetings as needed.
• Ensures that all scheduled projects have been reviewed by the scheduled technicians and all questions or concerns have been addressed.
• Monitors product delivery dates for scheduled projects, reporting potential backorder situations and seeking alternatives.
• Acquires site progress reports from lead technicians, providing updates in daily installation meeting to ensure timely project completion.
• Creates and maintains all project related documentation in accordance with company guidelines.
• Enters trainee names for DCR training course into CRM system.
• Closes out projects, ensuring sign off and photos are uploaded.
• Other administrative and project related duties as needed.

Competencies:

• Exceptional verbal and written communication
• Able to multitask and schedule multiple projects at one time
• Work effectively both independently and as part of a team
• Organized and detail oriented
• Able to work within tight deadlines

Education and Experience Requirements:

• Bachelor’s degree preferred
• Project Management experience preferred
• Experience with Windows, MS Office, Salesforce or other CRM systems

Location

• Fort Lauderdale corporate office or remote

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Fort Lauderdale, FL 33334: Reliably commute or planning to relocate before starting work (Required)

Experience:

• scheduling: 3 years (Preferred)

Work Location: One location

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