Intake Coordinator Job at Mission Healthcare Services
Join us in Bringing Loving Care to Health Care.
At Mission Healthcare, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
As our newest Intake Specialist you will be responsible for providing the highest level of customer service to both internal and external customers in a fast-paced team-oriented environment. In this position you will manage the total referral process including the referral initiation, physician, patient, and insurance verification, assignment of referrals and record keeping, as well as establish and maintain positive relationships with customers and referral sources.
What you will do:
- Initiate referral by accepting information from referral sources (including the use of multiple electronic referral systems) and completing referral in Homecare Homebase (HCHB) from start to finish.
- Handle the coordination of complex Home Health cases including, but not limited to, IVs, TPNs, and Enteral Feedings.
- Triage and provide verbal and telephonic medical advice to current Home Health patients.
- Develop and maintain relationships with outside sources such as pharmacies. Call physician offices to thank them for patient referral, ensure that they are following and will sign orders and ask if there is anything else we can help with.
- Verify clients’ Medicare and/or Medi-Cal number for active status which includes the ability to navigate the MVP system and Medi-Cal database effectively.
What we are looking for:
- At least 2 years of healthcare experience preferred. Two years’ experience in home health or hospice experience preferred.
- Must have knowledge of the purpose and function of home care and hospice and diagnosis acceptable to those settings.
- Proficient in Microsoft products, especially Outlook and Word, Adobe, and spreadsheet software. Ability to copy, scan, and fax sensitive materials.
What we offer!
- Competitive wages
- Training and development
- Comprehensive insurance plans for medical, dental, and vision coverage (available the 1st day of month following date of hire)
- Referral incentive programs
- The opportunity to positively impact the lives of patients and their families
- Excellent team support and job satisfaction
We are committed to excellence and finding fulfillment inside and outside of work. By celebrating our accomplishments, learning from our mistakes, staying positive and embracing change, we continuously improve as people, as professionals and as a company. As part of the Mission Healthcare team, we learn, grow and have fun together. As a team, we proudly serve those who have served our communities. We find purpose in knowing what we do matters.
Mission Healthcare Family of Companies includes Mission Home Health, Mission Hospice, Moniker Hospice, Healthy Living at Home, Tender Care, Sun Tree, Hands of Hope, Advanced Healthcare Services, One Care and Compass at Home.
EOE - M/F/Disabled/Veterans - Reasonable Accommodation
It is our business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.