Do you feel called to work in a Christian Ministry?
Do you want to work where you make a difference in the lives of others?
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*Join us at the Atlanta Mission, where we make a difference in the lives of over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to witness radical life transformations.*
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_As an Intake Specialist at our men's shelter, your role is critical to our ministry as the first point of contact, and a gatekeeper to our services. You will quickly assess the needs of our clients and triage them to determine the best available services._
Essential Duties and Responsibilities:
This position requires an understanding of the entire scope of services provided by Atlanta Mission to determine our ability to meet our client's immediate and long-term needs.
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• Ensures a warm and engaging client experience by welcoming them to Atlanta Mission, and works to build rapport
• Responds to admissions inquiries through various channels (walk-ins, phone, email)
• Performs initial screenings for admissions to determine our client's eligibility for internal or external services
• Ensures clients complete the paperwork correctly and enter information into the client management database
• Collaborates and communicates with other teams to facilitate the intake and orientation process for new clients
• Performs new client orientation and **explains types of services offered by Atlanta Mission
• Assigns beds to clients in the management database
• Meets client's needs by providing bedrolls, hygiene and clothing items, Marta cards, etc
• Serves as a tour guide of Restoration House for clients
• Assists with crisis intervention management through the utilization of crisis intervention and de-escalation techniques
• Assists with clients' check-in which may include carrying their personal belongings
• Assists with the coordination of health checks and screening for communicable diseases
• Transports clients to external resources that are not accessible via public transportation

Attributes: *
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• Strong desire to serve in a Christian ministry and passion for serving those experiencing homelessness by leading them to Christ
• Believes and commits to Atlanta Mission's Statement of Faith
• Listens without judgment to understand where each person is at and find Christ-centered ways to reach them and bring them along

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Knowledge, Skills and Abilities: **

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• Possess a working knowledge of (1) the process of mental illness, (2) the diagnostic and statistical manual of mental disorders (DSM) and (3) recovery philosophy
• Knowledge and appropriate therapeutic boundaries for working with vulnerable populations
• Ability to use objective and subjective measurements to assess and analyze client's needs
• Persuasive manner and skills in overcoming resistant and defiant clients
• Strong crisis intervention and de-escalation skills

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*Physical Job Requirements: *

• Must have the ability to remain in a stationary position (standing, walking or sitting)
• Must have the ability to stoop, kneel, crouch, or crawl
• Must be able to frequently ascend/descend stairs
• Must have the ability to constantly operate a computer and other office equipment, such as a copy machine, calculator and computer printer
• Must be able to lift up to 25lbs

Location: 165 Ivan Allen Blvd. NW, Atlanta, GA 30313

Location: 165 Ivan Allen Blvd. NW, Atlanta, GA 30313

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Schedule:

• 8 hour shift

Application Question(s):

• Do you believe that Jesus is the Son of God, the second person of the Trinity of God the Father, the Son, and the Holy Spirit; that his life on earth, his crucifixion, resurrection, and ascension into heaven are proof of God's love for humanity and God's forgiveness of human sins?
• The safety of our staff, clients, donors, and volunteers is our top priority. With the nature of our services being largely in person with those in the community, we feel it is important to expand our candidate screening to include an inquiry on Covid-19 Vaccination. In addition to the background check and drug screen, we are asking all new hires to either have started the vaccination process or be fully vaccinated by the first day of employment. Is this acceptable to you?

Work Location: One location

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