IT Helpdesk Technician Job at eClerx
We are looking for competent IT Helpdesk Technicians to provide fast and useful technical assistance on computer systems.
Location – eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303.
Position Summary:
IT Helpdesk Technician candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals.
Primary Responsibilities
Please Note :
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Location – eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303.
Position Summary:
IT Helpdesk Technician candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals.
Primary Responsibilities
- Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, email clients and applications.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
- Contribute to improving customer support by actively responding to queries and handling complaints
- Own and execute IT asset movement
- Ability to install and troubleshoot All in One and Laser Printers
- Proven work experience as a Helpdesk/Desktop Technician.
- Solid technical background with an ability to give instructions to a non-technical audience.
- Customer service oriented with a problem solving attitude.
- Teamwork skills.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.