• Embrace NDS’ philosophy of client-centered, community-based, holistic representation and commitment to excellence.

• Establish and maintain an inventory of all equipment and software contracts as needed.

• Recommend new technology to increase production and / or reduce costs.

• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards, and setting deadlines.

• Meet with managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

• Assign and review the work of systems analysts, programmers, and other computer-related workers.

• Provide users with technical support for computer problems.

• Ensures employees are trained and supported to make full use of IT systems

• Ensure that all user services including system availability, hardware and software needs, and technical support are provided in a timely, accurate and efficient manner.

• Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery.

• Recruit, hire, train and supervise staff, or participate in staffing decisions.

• Stay abreast of advances in technology.

• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

• Evaluate the organization’s technology use and needs and recommend improvements, such as hardware and software upgrades.

• Prepare and review operational reports or project progress reports.

• Evaluate data processing proposals to assess project feasibility and requirements.

• Control departmental budget and expenditures.

• Purchase necessary equipment.

• Manage backup, security, and user help systems.

• Administer MS 365 for NDS organization, including trouble shooting, training, accounting, and maintenance.

• Update website with media and/or general updates

• Develop business case justifications and cost/benefit analysis for IT spending, including developing request for proposals, evaluating the response and awarding contracts.

• Manage contractor and vendor relationships including obtaining quotes from vendors and suppliers, establishing bidding process, and when necessary, comparing costs and negotiating contracts for purchase of goods and services for I.T. department.

• Safeguards and ensures working conditions of all office machinery including printers, copiers, postage meters, telecommunication system, Smart Boards, and video displays.

• A demonstrated commitment to criminal justice, indigent defense, racial equity and social justice issues.

• Technical experience required in the following –
  • MS 365 Administrator
  • Managing MS Windows server domains
  • Managing MS Azure AD
  • Setting up network Stacks and Radius Wi-Fi (troubleshooting or setup of network equipment)
  • Word Press

• A high level of maturity and discretion combined with an ability to quickly build relationships across varying identities, income levels, races and ethnicities.

• A track record of strategically guiding projects and relationships; applying good and practiced judgment; and routinely pushing through roadblocks to achieve your goals.

• Management skills and a coaching mindset.

• A high level of organizational and administrative skills to multi-task in a very fast-paced environment.

• Clear and effective communication skills, both orally and in writing.

• A bachelor’s degree or equivalent experience and education equal to.

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