IT Support Technician Job at JTEKT North America
JTEKT Automotive North America
Vonore, TN
Non-Exempt
Grade 102
Summary/Purpose
Provide first and second level support to users with computer hardware and software issues.
Applicant should be proficient with Microsoft Office products and Windows operating systems.
Able to demonstrate accurate and proficient problem solving and troubleshooting skills, resolving computer hardware, network and software problems.
Essential Duties and Accountabilities:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Vonore, TN
Non-Exempt
Grade 102
Summary/Purpose
Provide first and second level support to users with computer hardware and software issues.
Applicant should be proficient with Microsoft Office products and Windows operating systems.
Able to demonstrate accurate and proficient problem solving and troubleshooting skills, resolving computer hardware, network and software problems.
Essential Duties and Accountabilities:
- Support local and remote user questions, problems, and needs with prompt and courteous attention
- Perform daily monitoring, verifying the integrity and availability of resources.
- Perform daily administration activities
- Laptop and desktop imaging, configuration, deployment and support
- Onsite desktop/laptop/thin client support
- AD account administration
- Provide end user training/support for applications
- Excellent interpersonal, communication and teamwork skills.
- Effective verbal and written communications skills.
- This position has no supervisory responsibilities.
- Familiar with helpdesk software (SDP)
- Proficient with Microsoft operating systems
- Experience supporting mobile device (iPhone, iPad, Android)
- Experience with Microsoft Server operating systems
- General knowledge of networking protocols
- Experience with VMware, Anti-Virus Suites, O365, SCCM a plus
- Associates Degree, Bachelor’s Degree preferred
- A+ or other industry certification is a plus
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
- The performance of this position may occasionally require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection.
- Travel by automobile and plane required approximately 10-20% of time.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.