IT Support Technician Job at Westmont Living Inc
At Westmont Living, we provide a full spectrum of options in health care and housing, from independent and assisted retirement living to memory care. The comfort and care of our residents is our highest priority. Would you like to be a part of this caring team?
We are looking for a dynamic and committed IT Support Technician to join our team. Hybrid remote position. Ideal candidates will live in California.
The IT Support role is a primarily customer-facing position. The IT Support provides friendly and efficient technical remote customer support to end users of Westmont Living’s computer systems, including hardware and software systems.
Why join our GREAT TEAM:
- Competitive Pay
- Daily Pay Program
- Paid holidays
- 30 days wait for Full Benefits
- 401K match
- Tuition Assistance
- Life Insurance
Minimum Qualifications:
- Minimum high school diploma or equivalent
- Excellent interpersonal skills
- Excellent written and verbal communication skills
- Strong troubleshooting skills in a technical environment
- A demonstrable blend of at least 1.5 years of technical support experience and/or education to include:
- Previous experience in IT or other technical customer service position/s
- Education or certification courses related to systems administration, technical support, or network support.
- Ability to think critically and perform with minimal supervision
Knowledge of:
- Well versed in a Google Suite environment including Google Data Studio
- Ability to communicate with others.
- Well organized and detail oriented.
- Ability to assist with simplifying complex processes.
Westmont Living, Inc. is an equal opportunity employer; however, all candidates must complete a post offer employment physical, TB test, drug testing, fingerprinting/criminal background check, and reference checking to meet licensing regulations within our industry.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
- Weekend availability
Experience:
- Help desk: 2 years (Preferred)
Work Location: Hybrid remote in La Jolla, CA 92037
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