IT Technician Job at New Mexico Courts

New Mexico Courts Silver City, NM 88061

$26.73 an hour

Administrative Office of the Courts


Business Unit: 23600


IT Technician #00000657-23600, Full-Time, Perm, in Deming, NM


# of Positions: 1


Opening Date: 10-17-2022 - Close Date: -


Job Pay Range: II: $21.382 - $42.763 per hour


Target Pay Range/Rate: $26.727 per hour


The Sixth Judicial District Court is recruiting for a Full-Time, Classified, IT Technician position #00000657-23600 in Silver City or Deming, NM. GENERAL STATEMENT OF DUTIES: Acting under direct supervision, perform a variety of information technology support services. Work is performed onsite, and throughout the entire Sixth Judicial District (Grant, Luna & Hidalgo County). Finalist(s) may be subject to criminal background checks.

EXAMPLES OF JOB DUTIES
  • The Information Technology Technician is responsible for analyzing end users needs, troubleshooting, and resolving technical issues and problems.
  • Interviews end users, analyzes problems, and monitors the network to identify problems and provides a resolution.
  • Evaluates images for compatibility against new and existing hardware, operating systems, software applications, and servers and network topologies.
  • Assists in the installation and support of external applications and related interfaces.
  • Coordinates and configures software and hardware installation, upgrades, and updates.
  • Provides technology support to end users at local and remote judicial entity locations.
  • Recommends new practices, processes, systems and technologies and works with end users to improve business processes.
  • Works directly with numerous agencies to troubleshoot and assist in problem resolution.
  • Gathers data to identify customer needs and evaluates system and network requirements.
  • Sets up, configures and tests delivered equipment to ensure proper operation.
  • Configures and resolves problems with video equipment for video arraignment.
  • Delivers items to local and remote judicial entities.
  • Other duties as assigned.


  • COMPETENCIES/QUALIFICATIONS
    The successful applicant should demonstrate knowledge of computer practices; computer software; computer and peripheral hardware; structured query language; current systems analysis and design; hardware and software technical requirements; troubleshooting; desktops and laptops; installation, configuration, maintenance and testing of operating systems, software applications, drivers, utilities, remote management tools, routers and general software on servers; computer programming languages; imaging software and techniques; client server operating systems; and operating systems hardware and user requirements.

    WORK ENVIRONMENT AND PHYSICAL DEMANDS
    The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays and overtime. The employee must regularly interact positively with co-workers, clients, the public, and judges and justices.
  • This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed


  • BENEFITS
  • Medical/Dental/Vision/Rx, Short and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]
  • State paid life insurance, supplemental and dependent life insurance
  • Optional flexible spending accounts for medical, day-care, and travel expenses
  • Paid Vacation, Sick and Personal Leave, up to eight (8) weeks
  • Ten (10) paid holidays
  • Up to twelve (12) weeks of paid parental leave
  • Deferred Compensation 457(b) plan
  • Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]
  • Flexible work schedules and alternative work locations*
  • Free health care, Rx, lab work at facility (Stay Well Health Center) in Santa Fe, NM
  • Bilingual compensation*
  • Training and career development opportunities
  • Higher education opportunities and educational leave
  • May qualify for the Public Service Loan Forgiveness Program (PSLF)
  • May receive overtime holiday or shift differential pay*
  • May receive physical fitness leave*

  • *these benefits vary by job classification or need*


    QUALIFICATIONS

    • Education: Associate’s degree from an accredited college or university in a Computer Science or Management Information Systems Discipline, Business Administration or Management, Project Management, Mathematics or a related field.


    • Education Substitution: High School Diploma or GED and/or two (2) years’ of experience in computer support services, which might include testing and installing hardware or software, troubleshooting technology, performing network security, systems analysis or design, application design and development, or other related computer support services. A technical certification such as, Microsoft Certified System Associate MCSA, Microsoft Certified Solutions Expert MCSE, l CISCO Certified Network Professional CCNP, or similar may substitute for up to one (1) year of experience.

    • Experience: None.













    TO APPLY: Submit a New Mexico Judicial Branch Application for Employment OR a Resume and Resume Supplemental Form, along with proof of education, to the address listed below or by email to: sildsck@nmcourts.gov


    Sixth Judicial District Court

    Angelic Muñoz, Court Executive Officer 2

    PO Box 2339, Silver City, NM 88062 (mailing)

    201 N. Cooper Street, Silver City, NM 88061 (physical)




    PROOF OF EDUCATION IS REQUIRED.




    EQUAL OPPORTUNITY EMPLOYER



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