Junior Trainer Job at Wren Kitchens
About the company:
Wren Kitchens, the UK’s number one kitchen retailer and manufacturer, have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and offices in 2022. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!
Main Responsibilities:
- Communicate, coach and train new and tenured advisors
- Partner with Training Specialist and Management to develop training schedules and plans
- Partner with Training Specialist to develop training material
- Responsible for ensuring all training material and tools are up to date
- Responsible for keeping training records up to date and accurate
- Monitor advisors application of training to their job roles and discuss gaps and solutions with Training Specialist and Management
- Deliver training courses
- Evaluate employees and identify areas of opportunities
- Play an integral part of growing our department
Essential Skills and Knowledge:
· 2+ years working in a customer service environment
· Ability to communicate professionally and competently both verbally and in writing
· Ability to multitask and prioritize workflows effectively
· Positive & can-do attitude
· Attention to detail and accuracy are paramount
· Excellent decision making and organizational skills
· Critical thinker and problem-solving skills
· Good time-management skills
· Proven ability to thrive in a fast-moving environment
· PC literacy
· An good understanding of all Microsoft Applications
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Sugar Notch, PA 18706: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Work Location: One location
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