The City of Norfolk's Department of General Services, Animal Care Center is seeking a Full-Time Kennel Supervisor who will be responsible for supervising all Animal Caretakers, overseeing all incoming animals, managing shelter population, and serving as a front-line supervisor for customer service.

Responsibilities of the position include but are not limited to:

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  Managing all Animal Caretakers to ensure animal care is prompt, thorough and humane.
• Creates work schedules and assigns daily duties to Animal Caretakers.
• Provides feedback to caretakers including any necessary progressive disciplinary action and conducts performance evaluations.
• Responsible for ensuring adequate supplies and equipment and coordinates any needed repairs with the Assistant Animal Services Supervisor.
• Oversees all incoming animals and ensures accurate processing and assessment of each animal with regard to shelter placement, temperament, health status, and shelter care plan. • Coordinates behavioral assessments.
• Administers vaccines and medications as directed by the partnering shelter Veterinarian.
• Performs euthanasia as necessary.
• Assists customers and addresses customer concerns.
• Implements employee and volunteer training and growth opportunities.
• Assists the Assistant Animal Services Supervisor and Bureau Manager with writing reports and operating within the confines of the shelter’s budgets.
• Maintains overall shelter organization and cleanliness throughout the workday.
• Provides the highest quality animal care through feeding, watering, socializing, and offering various forms of enrichment.
• Observes animals for signs of illness; monitors sick or injured animals and assists with vet-prescribed treatment.
• Assists the public with animal surrender or locating a lost pet.
• Assists the public with selecting a companion for adoption.
• Requires ability to read and understand standard operating procedures.
• Ability to stand for long periods; to bend, crouch, and/or kneel repeatedly; to lift and carry a minimum 50 pounds.
• Ability to read adoption contracts, registration cards, cage or kennel cards, and medical sheets or prescription dosage on medications for the animals.
• Ability to write adoption contracts, quarantine and euthanasia paperwork, complete registration cards and time slips.
• Ability to perform general math calculations.

• Two years in a kennel environment or an animal care field as a supervisor.

• An Associate’s degree in veterinary technology, veterinary science, animal care or a closely related field.

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

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  This is an Essential position; incumbent will be required to report to work during inclement weather when the City is closed.
• Valid Driver's License required.
• Certification in animal euthanasia or ability to be certified within one year of employment.