Job Description

KEY TASKS MAJOR JOB DUTIES & RESPONSIBILITIES:

• 
  Ensuring compliance of activities performed in adherence with defined schedules and quality within a specified area.
• Act and report on deviations
• Act as a key point of contact for all research staff to deal with problems within the laboratories pertaining to stock inventory and dispatching samples
• Creation, maintenance and updating relevant documentation in support of service delivery, compliance and training.
• Report on KPIs, metrics, SLAs and weekly tasks
• Analyse reports, measurements and external benchmarks to identify opportunities for continuous improvement.

Sample Dispatch

• Receive, pack, prepare and ship R&D samples (biological, chemical, radioactive etc) globally ensuring compliance with all relevant legislation and transport regulations (air/road/sea)
• Dispatch goods ensuring all relevant documentation is correct and meets GxP and Health and Safety standards.
• Resolve or escalate complex queries from the customer in particular relating to internal and external delivery.
• Maintain building security standards at all times in line with DfT requirements.
• Participate in the preparation for regulatory inspections as needed. Escort regulatory inspectors on audits/tours of the dispatch facility and provide documents and explanation concerning the processes and facility.
• Ensure that materials with special handling, storage or distribution requirements (such as hazardous shipments and temperature sensitive material) are properly monitored.
• Archiving of documentation. Ensure that all necessary documents and authorisations are available in time for every shipment e.g. COAs, TASCA import license.
• Ensure that incoming materials are of suitable quality and quantity, received to inventory correctly and available for use on the date required.
• Liaise with Government bodies/customers/regulated agents/suppliers/planning office to resolve complex queries about the delivery and collection of research samples

Central Stores & Procurement

• Support the day to day running of the onsite stores and goods inwards services inclusive of solvents, chemicals, consumables and specialist scientific products
• Receipt, replenishment and distribution of inventory to meet end user demands, utilizing industry-leading inventory management technology to track usage and continually optimize stocking levels
• Ensuring that stores requisitions are issued from the inventory management system.
• Carrying out regular Stock checks on stores inventory.
• Ensure accuracy of data in the inventory system including location, quantity on hand, value etc
• Create procedures and reporting for the effective management of inventory, demonstrating cost savings.
• Trouble-shooting inventory management system problems.
• Liaison with AZ procurement and external suppliers to leverage best price, and proactively managing consignment stock.
• Procurement of specialist products using AZs iBuy purchasing platform.
• Broad understanding of products and keeping up to date with external benchmarks.
• Ensuring Non stores goods are received and recorded into relevant Goods In and End Users are notified that goods have arrived
• Regular reviews with customers to ensure right products are stocked.

Logistics Procedures

• Traverse daily deliveries from various couriers into Central Stores area daily.
• Cross reference parcels using in house software functionality to align deliveries.
• Change Gas Cylinders on site in line with demand from user group.
• Maintain access routes for deliveries of goods and equipment on site at all times.
• Track orders via courier groups to ensure delivery of supply chain.
• Work collaboratively with suppliers and vendors to problem solve order progression.

• A scientific degree or proof of multiple years of work experience in a scientific environment preferable.
• Experience working to IATA/ADR/IMDG preferable.
• Excellent attention to detail.
• Able to partner with other teams and suppliers and deliver results in a matrix environment, managing multiple internal and external partners and stakeholders.
• Able to adapt emerging best practices and industry innovations.
• Outstanding communication skills on all levels and problem solving capabilities.
• An understanding of how the team interacts internally and externally within the organization and how they contribute to the objectives of the business.
• Proven excellent customer service focus and ability to work collaboratively.
• Proficient in data capture, analysis and reporting utilizing various IT systems.
• Knowledge and understanding of Good Laboratory Standards.
• Project management skills, ability to change direction and handle multiple responsibilities and tasks on a regular basis.
• Exceptionally high level of commitment to the success of individuals and overall projects and service provision