At JSL you are part of a warm and inviting community that provides support services and quality living to older adults. Our residents enjoy a full range of social and cultural programs and activities while residing in our communities.

This position requires exemplary character and integrity be exhibited while carrying out the duties of this position.

Position Overview: This Part Time position is responsible for assisting in daily administrative marketing assignments such as answering the main marketing line, distributing leads, managing marketing collateral inventory, and working with the Sales Team on planning prospect community events. This role will also be the backup support to the Move in Coordinator position. Position requires flexibility in schedule and the ability to work occasional nights and weekends.

Essential Functions and Responsibilities:

• Provide administrative support to the Director of Marketing and the sales department.
• Act as support and back up to the Move in Coordinator.
• Assist with the planning of prospect events, open house events, manage RSVP list, and prepare materials to be distributed, etc.
• Participate in local organizations and committees to grow referral sources.
• Assist with developing and managing content and social media marketing programs, including blogs and public relations efforts.
• Assist the marketing team with other various tasks that guarantee a great experience for our prospective residents and their families.
• Conduct tours of the community and answer inquiry calls when marketing team is not available.
• Maintain the leads database and assist in the resident move in process.
• Provide weekly, monthly, and yearly reporting of marketing and admissions activity and other various reports.
• Monitor and maintain inventory and marketing collateral, such as brochures, inserts, envelopes, business cards, etc., and prepare collateral materials for tours and marketing events.
• Assist with orientation of new residents and follow up after the move process to ensure resident and/or family experienced was satisfactory.
• Greet prospective residents when coming to Jewish Senior Life for tours and meetings.
• Ensure discovery rooms are stocked with refreshments and guest ready.
• Assist with special projects.
• Other duties as assigned.

Qualificatons:

• Exceptional customer service abilities.
• Strong organization skills, ability to multi-task, and ability to manage time to meet frequently changing deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Highly professional and dependable.
• Strong computer and internet skills, including Microsoft Office suite and knowledge of social media platforms.
• The ability to work a flexible schedule is required.

Job Type: Part-time

Benefits:

• Employee assistance program
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• West Bloomfield Township, MI 48322: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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