Library Assistant Manager Job at City of Austin
Position Information
Posting Title
Library Assistant Manager
Job Requisition Number
COA087705
Position Number
102320
Job Type
Full-Time
Division Name
Branch Services
Minimum Qualifications
- Graduation with a Bachelor’s degree from an accredited college or university in a related field, plus four (4) years of relevant experience, including one (1) year of experience in a lead or supervisory capacity. OR
- Graduation with a Master’s degree from an accredited college or university in a related field, plus two (2) years of relevant experience, including one (1) year of experience which was in a lead or supervisory capacity.
Licenses or Certifications:
Valid Texas Class C Driver License.
Physical Requirements:
- Must be able to stoop, bend, walk, and reach heights of six (6) feet.
- Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
- Must be able to push loaded book cart/truck up to three hundred (300) pounds.
- Must have manual dexterity to operate computer keyboard.
Notes to Applicants
This posting may be used to fill possible future vacancies.
AVAILABLE LOCATIONS :
Ruiz Branch: 1600 Grove Blvd, 78741
Old Quarry Branch: 7051 Village Center Dr, 78731
Carver Branch: 1161 Angelina St, 78702
Little Walnut Branch: 835 W. Rundberg Ln, 78758
Willie Mae Kirk Branch: 3101 Oak Springs Dr, 78702
Windsor Park Branch: 5833 Westminster Dr, 78723
NOTES TO APPLICANTS :
AVAILABLE LOCATIONS :
Ruiz Branch: 1600 Grove Blvd, 78741
Old Quarry Branch: 7051 Village Center Dr, 78731
Carver Branch: 1161 Angelina St, 78702
Little Walnut Branch: 835 W. Rundberg Ln, 78758
Willie Mae Kirk Branch: 3101 Oak Springs Dr, 78702
Windsor Park Branch: 5833 Westminster Dr, 78723
NOTES TO APPLICANTS :
- A detailed and complete job application is REQUIRED and helps us evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding any relevant experience that you would like for us to consider. This information will also be used to determine base pay in the event that you are selected for this position. NOTE: A cover letter and/or resume will NOT be used to substitute for an incomplete job application.
- Please understand that your job application, cover letter, and resume will be used to measure or assess your written communication skills, including grammar, punctuation, and spelling, in helping us screen applications and determine candidates to be interviewed.
- All new employees are required to attend City of Austin and Austin Public Library training as scheduled, and should arrange their outside schedules to accommodate such training.
- The Austin Public Library reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs.
- Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities and more. Please click HERE for more information.
- This position requires a Valid Texas Class C Driver’s License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
- TRAVEL: If you are selected for this position and meet the Driver Safety Standards, per the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations
Pay Range
$28.71 – $35.88 per hour
Hours
Full-Time (40 hours)
- Work hours will vary according to the business needs of the location.
- Work schedule will include weekends and evening shifts.
Job Close Date
01/16/2023
Type of Posting
External
Department
Austin Public Library
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Professional
Location
Multiple library locations. Please see 'Notes to Applicants'
Preferred Qualifications
- Experience working in an urban library
- Fluency in Spanish or another world language
- Experience working in a high-volume customer service environment
- Previous lead or supervisory experience in a library environment
- Ability to travel to more than one work location
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Provides customer service by staffing public service desk, checking materials in and out, pulling holds, re-shelving items, assisting with customer technology questions, explaining policies, and creating displays.
- Ensures excellent internal and external customer service.
- Creates and implements programs, including outreach engagement, based on community needs and City and department’s strategic priorities.
- Coaches, mentors, and provides feedback to staff.
- Responds to customer inquiries and requests for information in-person, by phone or online, and refers complex inquiries and requests to professional librarians, facilities, and technical staff. Oversees cash handling and reporting. Prepares reports, collects, and monitors statistics.
- Provides administrative support including scheduling and coordinating meeting and room reservations, responding to phone calls, distributing mail, ordering supplies, and completing cash handling, reporting, and reconciling tasks.
- Represents the City of Austin and Austin Public Library to the public. Investigates and resolves complaints involving staff and public.
- Works or travels to several locations and serves on library-wide committees and task forces. Coordinates with other libraries and organizations concerning resource sharing and coordination of services.
- Engages in short- and long-rang planning for a library branch.
- Develops work schedules and monitors time sheets and payroll for staff. Oversees maintenance, security, and physical attributes of facility, grounds, and equipment.
Responsibilities- Supervision and/or Leadership Exercised:
- Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of books, electronic databases, internet resources, bibliographic sources, reference materials, circulation software, and library automation systems.
- Knowledge of library procedures, systems, and techniques.
- Knowledge of equity, diversity, and inclusion principles and practices in libraries.
- Knowledge of Federal, State, and Local laws.
- Knowledge of City practices, policies, and procedures.
- Knowledge of fiscal planning and budget preparation.
- Knowledge of supervisory and managerial techniques and methods.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software, including Microsoft Office products.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to plan and present effective programs.
- Ability to facilitate discussions and resolve issues.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to use library automation and the internet.
- Ability to establish and maintain good working relationships with other City employees and the public.
- Ability to provide high-level customer service.
- Ability to work with people of diverse backgrounds.
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.
Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
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