Application Materials
Applicants are required to submit a cover letter and resume PDF. Your cover letter must summarize your education and experience as it relates to the position.

Incomplete materials will not be considered.

Job Title: Library Assistant – North Bookmobile
Position Type: Non-regular
Hours: Flexible to work evening and weekends (up to 20 hours)
Wage: Grade C, Step 1: $16.29 per hour
Bargaining Unit: Not represented
Benefits: Paid sick leave accruals

Position Summary
Performs intermediate skilled human support providing assistance with daily duties at a branch and mobile library (in the Okanogan Area) in a substitute capacity. Duties include general library customer service, assisting library patrons, issuing library cards, checking materials in and out, and related work as apparent or assigned. Work is performed under the supervision of the Rural Services Manager.

Essential Duties & Responsibilities

• Provides prompt, courteous support to internal and external customers.
• Pulls, sorts and processes circulation materials and supplies, assesses materials for weeding, performs data entry for a variety of transactions into the appropriate system.
• Processes returned circulation materials, requests, and fills orders; receives payments, and answers reference questions.
• Provides guidance with technological issues and assists patrons in the use of electronic equipment and databases.
• Models professionalism for colleagues and promotes a positive organizational culture by word and example.
• Organizes, arranges, and shelves materials as needed.
• Manages difficult patron situations in a calm, professional manner.
• Promotes teamwork, collaboration, and inclusion.
• Stays abreast of library policy and procedure.
• Possesses knowledge and the ability to promote
• library advocacy and intellectual freedom.
• Issues library cards.
• Prioritizes the learning of new technologies.
• Drive the bookmobile as needed.

Required Qualifications:
Education & Experience

• High School Diploma or GED
• Customer Service Experience

Library Assistant Requirements

• May be asked to work in several branches (as determined by assigned Area Manager).
• Must be available a minimum of 20 hours per week, will work more when needed and available to work 9-10 hour days when needed.
• Must sign up for direct deposit.
• Must pass all four NorthStar Digital Literacy evaluations prior to starting back to work.

Ability to

• Ability to read and comprehend instructions, correspondence, and memos.

Knowledge of

• Computer skills are helpful and should have a working knowledge of NCW Libraries database software.

Work Environment & Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will need to have ability to handle all outside weather conditions and variable hazards.
• The noise level in the work environment is usually moderate.

Special Requirements

• Current WA State driver’s license. Must have a clean driving record with no moving violations.

EEO
NCW Libraries values diversity at all levels of the organization and is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.