Lodge Casino - Surveillance Agent Job at JACOBS ENTERTAINMENT INC.

JACOBS ENTERTAINMENT INC. Black Hawk, CO 80422

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.


The Lodge Casino is currently in search of a “Surveillance Agent”. We are Colorado's First Choice For Fun not only for our guests, but for our employees too! If you are looking for a fun and exciting atmosphere, now is the perfect time to jump start your career. The Lodge Casino opened its doors in June 1998, in Black Hawk, CO. Our property features more than 52,000 square feet of state-of-the-art gaming space, four delicious restaurants, nearly 900 slot machines, 23 table games, four bars and 50 spacious boutique hotel rooms.


Our employees are supported with a comprehensive benefits program that include the following:

  • $1,000 Hiring Bonus
  • $200 Referral Bonus
  • Tuition Reimbursement
  • Wellness Programs—Get paid to go to the doctor
  • 7 paid Holidays
  • 80 hours of Vacation after 1 year of employment
  • 48 Hours of Sick Time available immediately and renews annually
  • We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
  • Employee Assistance Program FREE of charge
  • Company paid Life Insurance and AD&D
  • Matching 401K program after 90 days
  • Employee Meal Discounts
  • Free Parking
  • Discounted Bus Tickets
  • Ongoing learning and development programs
  • Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
  • A wide variety of other programs

Essential Job Responsibilities and Duties:

  • Actively monitor the operations of and activities within the casino including, but not limited to the performance and state of the surveillance equipment, casino alert systems (i.e. fire alarm systems, burglary alarm systems and others as directed. The performance and behavior of casino employees and the actions of casino guests (particularly the actions with the potential to threaten the assets and operation of JEI), and the presence and activities of regulatory authorities, law enforcement and emergency services personnel
  • Maintain familiarity with current gaming regulations (particularly those pertinent to the operations that take place within JEI properties), company policies and procedures, and house rules
  • Identify violations of the gaming regulations, company policies and house rules
  • Identify threats, and/or potential threats to the assets of JEI
  • Complete daily shift logs, investigation status notes and incident reports as directed
  • Use the aforementioned report formats to thoroughly document the operations of and activities within the casino
  • Preserve video coverage/evidence of significant events as directed
  • Restrict access to the surveillance room and surveillance-related information and materials to those with designated access
  • Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Skills, Education and Other Requirements

  • Excellent oral and written communication skills required
  • Ability to maintain strict confidentiality
  • Knowledge of Colorado Gaming regulations.
  • Intermediate computer skills
  • High School Diploma or equivalent work experience
  • Minimum of 3 years gaming and or investigation experience
  • Minimum of 2 years of experience with computer related systems
  • Must possess a valid Colorado Gaming Support License
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States

Don't want to drive to Black Hawk?

Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.


  • Ability to maintain strict confidentiality.
  • Ability to remain calm and professional when under pressure.
  • Knowledge of Colorado Gaming regulations.
  • Intermediate computer skills.
  • Must possess a valid Gaming License.
  • High School Diploma or equivalent work experience.
  • Minimum of 3 years gaming and or investigation experience.
  • Minimum of 2 years of experience with computer related systems.

Employee Benefits we offer:

  • $1,000 Hiring Bonus!
  • $200 for vaccinated employees!
  • Referral Bonus up to $200.
  • 48 hours of Sick Time available immediately, and renews annually.
  • 80 hours of Vacation after 1 year employment.
  • 7 paid holidays.
  • Paid Breaks.
  • Health, Dental, and Vision Benefits after 60 days.
  • Company paid Life Insurance and AD&D.
  • 401K, and matching after 90 days.
  • Wellness Program- Get paid to go to the Doctor's.
  • Tuition reimbursement.
  • Employee Recognition.
  • Ongoing learning and development programs.
  • Career Opportunities, we mean it! Majority of our supervisors and managers are promoted from within.

Don't want to drive to Black Hawk?

Take a look at the casino bus routes at www.casinoshuttle.com and www.aceexpresscoaches.com.

As an employee you can ride the bus for only $5 round trip.

HP123




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