Company Profile: General Communications is one of Wisconsin’s largest two-way radio dealers with thousands of customers in Wisconsin and Illinois. It is a family-owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry, IL. General Communications is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales and rentals, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs.

Summary: The Low Voltage Technician will oversee the installation of radio/cellular amplifiers and distributed antenna systems (DAS) in the Madison area with occasional travel to the Milwaukee and Chicago area.

Duties/Responsibilities:

• Expediting DAS installations. Specific responsibilities include interfacing with DAS engineers, project managers, sub-contractors, and customers for the successful installation of DAS systems
• Keeping both customers and companies informed of progress of installation(s)/projects
• Creating and following project schedules
• Interfacing with customers and installation crews as needed to successfully complete projects
• Submitting/tracking materials and equipment required for installation
• Creating and following through change orders for customers as appropriate
• Installing and commissioning new systems.
• Installing and termination of cabling and connectors
• Demonstrating proficiency in using test equipment
• Troubleshooting system and test equipment problems to satisfactory resolution
• Working with the technical support staff to address and solve problems to customer’s satisfaction
• Performance will be measured based on the feedback from the technical support staff and the number/type of requests for assistance
• Working with other team members as needed to complete proposals and projects accurately and efficiently
• Cooperating with sales representatives to address customer concerns in a timely manner
• Completing site surveys to troubleshoot and provide to PM and DAS designers signal findings/data points to aid in design process
• Update, document, and file job related documentation to appropriate locations for record keeping.
• Assisting in warehouse maintenance and inventory

Qualifications/Requirements:

• Ability to pass a drug test and background check
• Must possess excellent communication and listening skills
• Must have excellent organizational and time management skills
• Must possess a strong attention to detail
• Must be proficient in Microsoft Office Suite
• Must be able to lift upwards of 50lbs unassisted
• Repeatedly ascend and descend ladders ranging from 6-14ft
• Walk continuously throughout the jobsite while carrying ladders, tolls, and installation materials
• Work indoor/outdoor with variable conditions
• Demonstrate ability to work in a professional manner at all job sites
• Demonstrate ability to think analytically and to solve complex problems
• Demonstrate ability to work independently as projects require, while working with a sense of urgency
• Demonstrate a basic understanding of RF Systems
• Demonstrated ability to use basic hand and power tools needed for installation projects

Desired Attributes:

• OSHA 10 training a plus
• Previous low voltage experience a plus
• A team player
• Trustworthy
• Motivated
• Dependable
• Organized
• Respectful
• Willing to learn
• Professional
• Accountable for team and personal success

Benefits:

• Hourly wage is based on experience
• This position is available to the right candidate immediately or with appropriate notice to current employer
• Health Care, Dental, & Vision plans
• Life & Disability Insurance
• Comprehensive 401(k) with Company Match
• Paid leave and vacation
• Profit Sharing
• Annual Employee Appreciation Party
• Fun and friendly atmosphere with casual dress code

Job Type: Full-time

“General Communications is an Equal Employment Opportunity/Affirmative Action Employer”

Our Mission and Values:

GenComm keeps people safe by providing reliable communication solutions, supported by responsive customer service, dependable expertise, and a commitment to integrity.

• Expertise
• Partnerships
• Reliability
• Safety
• Integrity

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We are following all local and CDC guidelines

Work Location: In person

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