Maintenance Support Tech III Job at Texas Department of Transportation
The Port Aransas Ferry Operation runs a fleet of 8 ferries! Three, 20-car ferries and five, 28-car ferries. The operation crosses the Corpus Christi Ship Channel between Aransas Pass Harbor Island to Port Aransas, on Mustang Island. The quarter-mile route typically takes less than ten minutes, although peak summer hours may require drivers to wait longer. The operation is open 24-7, 365 days a year and considered a part of SH-361. The Port Aransas Ferry Operation is evacuation route for the City of Port Aransas during a hurricane event.
At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:
- Low Turnover
- Retirement Pension
- Alternative Work Schedules
- Paid Leave/Holidays
- Health Premiums paid at 100% for full-time employees
- On the Job Training
- Tuition Assistance Program
- Comprehensive Wellness Program/Wellness Leave Incentives
- Career Development Programs/Opportunities for advancement
For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance (ERS.texas.gov)
Performs administrative support-related work in a maintenance office or district headquarters and for one or more projects and/or specialized programs. May serve as a lead worker. Work requires contact with high-level managers, executives, governmental officials and private entities. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence.
Essential Duties:
- Creates and maintains related activity logs, files and reports on services.
- Evaluates and researches information to solve customer service problems.
- Inputs and maintains daily production reports and compiles monthly reports for manager.
- Logs, files, and cross-references correspondence; and verifies documents/records.
- Provides information and assistance pertaining to procedures, laws, rules and/or regulations; refers customers to appropriate source for problems or questions; processes special applications and reports.
- Retrieves information from master files or databases and verifies against applications, forms and other documents.
- Coordinates with district personnel with annual inventory of supplies, stockpiles and minor equipment.
- Prepares monthly and final maintenance contract estimates.
- Assists with data entry for construction record-keeping.
- Composes and prepares correspondence and applicable recurring or special one-time reports and/or confidential and sensitive communications.
- Conducts monthly spot inventories, verifies inventory findings, reconciles and coordinates with Business Services on adjustments needed.
- Coordinates and tracks the progress of projects and/or specialized programs and informs supervisor or other Department officials of status.
- Coordinates with District Warehouse personnel on surplus property sales of miscellaneous items.
- Maintains materials inventory.
- Maintains equipment service records.
- Maintains and updates office files/records/logs and a wide variety of automated systems in support of personnel, finance, budgeting, maintenance, inventory, contracts, purchasing, travel information, and/or permitting activities.
- Maintains radio contact with field units; responds to assists with emergency situations as required.
- Monitors and assists with data entry for maintenance contract record keeping.
- Monitors equipment mileage and service records.
- Monitors the use of equipment and transfers.
- Prepares statistical reports and verifies for accuracy and completeness.
- Receives, sorts, opens, evaluates content and distributes mail.
- Researches and compiles information for reports or inquiries and assists in organizing, coordinating and preparing written or statistical reports.
- Reviews, prepares and/or negotiates applicable program purchases for services, office materials, supplies, tools and/or equipment and monitors contracts.
- Processes receipts and invoices for payment.
- Performs other job responsibilities as assigned.
Minimum Qualifications:
Education: High School Grad or Equivalent in general education.
Experience: 3 years in administrative or clerical support, customer service, or related experience. (Experience can be satisfied by fulltime or prorated part-time equivalent). College education and/or relevant technical training may be substituted for experience on a year per year basis. Substitutions for Minimum Qualifications
Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.
Competencies:
Extensive knowledge in:
- Office management practices and procedures.
- Automated record-keeping methods.
- Applicable computer systems and applications.
- Inventory/stock control procedures.
- Applicable industry safety standards, guidelines and specification codes.
- Contract record-keeping.
- Purchasing methods and procedures.
- Applicable laws, rules, and regulations
Expert in:
- Communicating vision and direction of how an organization should function or a system should work under ideal conditions and conveying this to others.
- Researching, analyzing, and interpreting policies and state and federal laws and regulations specific to functional area.
- Maintaining effective working relationships with others.
- Dealing courteously and effectively with the public.
- Coordinating labor, materials, and equipment.
- Administrative support practices and procedures to include writing, editing and report writing techniques, recording meeting notes, record keeping and records management.
- Composing correspondence and technical documents.
- Prioritizing and organizing work assignments.
- Preparing technical/statistical reports.
- Using computers and applicable programs, applications, and systems.
- Maintaining a safe working relationship.
- Maintaining a safe working environment.
Ability to:
- Communicate effectively.
- Follow verbal and written instructions.
Other Attributes:
- Maintains composure when handling problems, stressful situations, continuous change or unexpected developments.
- Shows initiative and action beyond what is required to improve products or services; is self-starting and completes assignments independently without constant supervision.
- Protects sensitive and confidential information.
Physical Requirements and Working Conditions:
- Sedentary work: Lift up to 10 lbs. at a time and occasionally carry files/small tools.
- Light work: Lift up to 20 lbs. at a time and frequently lift or carry objects up to 10 lbs.
- Standing-prolonged periods of time.
- Repetitive Motion-substantial movements of the wrists, hands, and/or fingers.
- Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading.
Conditions of Employment:
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)
TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.
To view the MOS codes please click on link below and click on the appropriate occupational category.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.
If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
Please click this link to read the information for applicants: Additional Applicant Information
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