Manager, Employee Relations Job at The J. M. Smucker Company

The J. M. Smucker Company Orrville, OH 44667

Why Smucker is the Place for You
You deserve a positive and encouraging work environment. One that allows you to deliver your best work and become your best professional self. That is exactly what you will find at Smucker. Inspired by our unique culture, we are determined to support every employee holistically through our Total Rewards benefits program, underscoring our commitment to be the employer of choice.
  • Offering competitive wages, annual merit increases and bonus eligibility.
  • Benefits effective day one, including health benefits that meet the needs of you and your family while also helping provide greater financial flexibility through coverage options tailored to your life stage – meaning more coverage for what you need and less cost to you.
Your Opportunity
Become an advocate for employees and fostering a culture consistent with our Company's Code of Conduct, Basic Beliefs, and Our Commitment to Each Other. Provide employee relations consultation and guidance across the organization for employees at all levels.
In this role you will:
Provide guidance and counseling on a range of matters, including, but not limited to:
  • Preserving/strengthening our culture on every team
  • Maintaining a fair, objective and balanced approach to people-based decisions
  • Consistent application of the ER/HR policies and guidelines
  • Conflict resolution and difficult conversations
  • Organizational changes and Company-wide initiatives
  • Company’s approach to investigations
Serve as an objective resource available to all employees and managers on matters including:
  • Difficult conversations and scenarios, including those involving performance management and employee impacts
  • Addresses concerns regarding the workplace, culture, people, and application of the Basic Beliefs and Our Commitment to Each Other
  • Performance Improvement Plans (PIPs)
  • Disciplinary actions (inclusive of associated documents)
  • Separations – both voluntary and involuntary
  • Analysis of employee relations issues such as employee turnover, hiring, transfer and promotion practices, exit interview information, etc. to identify trends or inform any action steps (i.e., training, coaching or recommendations for improvement)
  • Partners with HR Business Partners, COEs and others in support of organization initiatives, including ID&E and engagement
Lead investigations and liaise between ER and Legal:
  • Conduct investigations as appropriate utilizing the Company’s investigation protocol
  • Assist with the continued development and maintenance of the Company’s investigation protocol and employee relations toolkit
  • Defining and documenting processes and guidelines and developing the materials used to support a range of activities
  • Provide investigation protocol resources
The Right Role for You
Are you passionate about making a difference through innovative program management and cross functional collaboration? Check out our requirements:
  • Bachelor’s degree in Human Resources or related field
  • 6+ years of general HR experience
  • 3+ years of leading or supporting an investigation process
  • Excellent interpersonal skills and written/verbal communication skills
  • Professional maturity and discretion given exposure to highly confidential/sensitive information
  • Exercise sound judgment and discretion in establishing and maintaining good working relationships
  • Strong process-orientation skills and experience developing and implementing processes
  • High level of responsiveness and demonstrated ability to act with a sense of urgency
  • Ability to work a hybrid schedule with 25% in office presence (offices located in Orrville, OH)
Learn More About Working at Smucker
  • Our Total Rewards Benefits Program
  • Our Thriving Together Philosophy Supporting All Impacted by Our Business
  • Our Continued Progress on Inclusion, Diversity and Equity
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