Manager of Volunteer Services Job at Union County Rape Crisis Center

Union County Rape Crisis Center Westfield, NJ 07090

$48,000 a year

Job description

The Union County Rape Crisis Center is seeking a full-time Educator/Trainer (also titled, Confidential Sexual Violence Advocate Coordinator) to support countywide sexual violence response and provide technical assistance to professional and volunteer Confidential Sexual Violence Advocates (CSVAs). A Confidential Sexual Violence Advocate (CSVA) assists survivors and their loved ones by providing crisis intervention, emotional support, essential information, and referrals. Ideal candidates will have a solid understanding of sexual violence and will help expand Union County’s capacity in providing a trauma-informed response to victims/survivors.

This job description is not intended to be an exhaustive list of all responsibilities, duties, and skills required to perform this job but rather describes the essential functions/responsibilities of the position. Other duties may be assigned as required.

EXAMPLES OF WORK:

· Recruit, train, support, and help supervise a cohort of professional and volunteer Confidential Sexual Violence Advocates (CSVAs).

· Identify and facilitate efforts to aid in volunteer recruitment, recognition, and retention.

· Schedule and act as main facilitator of 40+ Hour Confidential Sexual Violence Advocate training, as directed by Administrator.

· Assist with and/or initiate the coordination and facilitation of monthly CSVA meetings.

· Provide ongoing training and technical assistance to paid and volunteer CSVAs.

· Assist with the oversight of online volunteer scheduling for hotline shifts.

· Update and maintain all volunteer onboarding paperwork.

· Via the hotline, provide crisis intervention, emotional support, information and/or referrals; provide on-call coverage for the hotline and virtual and/or in-person accompaniments.

· Serve as after-hours consultant to CSVAs regarding hotline calls or accompaniments on a rotating basis with fellow staff.

· Adhere to agency policies and work rules, including confidentiality and code of ethics.

· Participate in agency staff meetings and other team meetings, as required.

· Attend statewide and community-based meetings and task forces, as required.

· Effectively engage with allied stakeholders to increase capacity to prevent and respond to sexual violence.

· Other duties as assigned.

PREFERRED EXPERIENCE/QUALITIES/SKILLS:

· Knowledge of sexual violence and a comprehensive understanding of its impact.

· Knowledge of the anti-sexual violence and oppressions movements.

· Experience managing volunteers and respective scheduling.

· Experience facilitating training and meetings/working groups.

· Excellent interpersonal and communication skills.

· Able to set priorities in a shifting environment.

· Critical and strategic thinking.

· Strong analytical and persuasive writing skills.

· A high level of organization.

· Ability to assess priorities and to multi-task.

· Ability to work independently as well as with a team.

· Skills in process facilitation, data management, and program design.

· Demonstrates maturity and professionalism; ability to handle sensitive and confidential situations with discretion.

· Valid New Jersey Driver’s License.

Job Type: Full-time

Pay: $48,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Westfield, NJ 07090: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Word: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person




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