Department: Integrated Communications Operations Admin

Location: Western Campus

Reports To: Director of Marketing Integration

Recruitment Type: External/Internal

Requisition ID: req3888

Employment Type: Administration and Professionals

Union Position: Non-Union

Work Schedule: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:

SUMMARY

Implements the College-wide communications plan for the designated campus/business areas to ensure compliance with College-wide goals and strategic plan.

ESSENTIAL FUNCTIONS

• Implements the College-wide communications plan for the designated campus/ business areas to ensure compliance with College-wide goals and strategic plan
• Develops working relationships with key departments and personnel to promote the College, its programs and services including development of strategic marketing plans to strengthen the assigned campus/business area’s initiatives
• Writes compelling, accurate, conversion driven (or results-oriented) and/or keyword optimized copy for a wide range of mediums
• Manages project development from beginning to end
• Serves as a marketing communications consultant, provides counsel to College constituents on how to best achieve marketing goals
• Develops project briefs and assists Integrated Communications department in meeting its objectives in developing and writing communications, project plans and collateral
• Plans, conceptualizes and executes content for print and electronic newsletters, websites, blogs, media releases and social media postings
• Actively seeks out and writes stories (success, feature, analytical, community-focused, etc.) according to AP Style standards and the College Style guide that will contribute to collateral of the College, such as College magazine, Website, e-newsletters, brochures, etc.
• Assists with media relations strategies, which includes writing news releases
• Serves as the liaison between Integrated Communications department and the Campus President/applicable business area leaders with respect to confidential and sensitive College information and issues
• Advises Campus President/applicable business area leaders on appropriate Communications policies, procedures and marketing trends
• Assists or manages College-wide projects and initiatives (e.g. Convocation, Commencement, etc.).
• Executes production tasks such as vendor quoting and production timelines
• Selects, trains, supervises and evaluates full- and/or part-time student assistants and interns, as needed
• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s degree in a related field
• Significant related experience may substitute for education
• Minimum of five years of demonstrated experience in Marketing and/or Public Relations
• Demonstrated experience in journalism or public relations
• Demonstrated accomplishments in publications, production and marketing
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience requiring diverse problem-solving methods in a variety of situations

KNOWLEDGE, SKILLS and ABILITIES

• Possess working knowledge of graphic design, photography and advertising concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
• Possess knowledge of digital/social media marketing
• Possess knowledge of AP Style Guide
• Ability to develop and implement creative strategic integrated communications plan
• Ability to manage multiple projects simultaneously in a deadline-driven environment
• Possess strong organizational and time-management skills
• Possess excellent written, verbal and interpersonal communication skills
• Possess excellent proofreading and editing skills
• Ability to foster a team environment and work collaboratively
• Ability to research and analyze issues and develop solutions
• Ability to work accurately with great attention to detail
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Ability to effectively complete work assignments independently
• Ability to streamline processes
• Demonstrated intermediate project management skills
• Demonstrated intermediate proficiency with Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Ability to collaborate, persuade and gain cooperation and acceptance of ideas on significant projects
• Ability to develop and maintain relationships with key contacts to enhance work flow and quality
• Possess sensitivity to appropriately respond to the needs of a diverse population

COMPETENCIES

CRITICAL COMPETENCIES

• Quality of Work
• Adaptability
• Communication
• Time Utilization

VERY IMPORTANT COMPETENCIES

• Service
• Time Utilization
• Collaboration

IMPORTANT COMPETENCIES

• Continuous Improvement

PREFERRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s degree or higher in communications, journalism, marketing or public relations
• Proven communications, journalism, marketing, or public relations project management experience

KNOWLEDGE, SKILLS and ABILITIES

• Demonstrated education, training, and/or professional certification in digital media
• Possess knowledge of content management systems

PHYSICAL DEMANDS/WORKING CONDITIONS
(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work is performed in a normal, professional office environment;
• The work area is adequately lighted, heated and ventilated;
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.;
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

EQUAL OPPORTUNITY STATEMENT
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.