#121961 Maternal Mental Health Program Coordinator

DESCRIPTION

The UC San Diego Department of OB/GYN and Reproductive Sciences is composed of 66 faculty, 15 clinical fellows, 26 residents, and over 200 department staff members. The department has 7 divisions: Obstetrics and Gynecology, Maternal-Fetal Medicine, Gynecologic Oncology, Reproductive Endocrinology and Infertility, Hospitalist, Complex Family Planning and Female Pelvic Medicine and Reconstructive Surgery. It has multiple clinical programs including the growing Maternal Mental Health Program. The department is ranked 3rd nationally in research funding compared to other OB-GYN Programs. This includes funding from the National Institutes of Health, NSF, CIRM, CDPH and other private institutions.

In partnership with Department and the Women and Infants Service Line leadership, this position will support the Maternal Mental Health Program. Manage referrals (average 100-150 a month). Meet with Program Directors weekly to triage and assess acuity of referrals to schedule with appropriate providers, educate referred patients and referring clinicians about the program and close the loop with referring providers

Liaison with Call center and program clinic site leads (Medical Offices South, Villa La Jolla, Outpatient Psychiatry La Jolla, Director’s Place, REI). Keep them informed regarding new patient referrals and current patients by maintaining active program patient list. Independently manage all aspects of insurance coverage and authorization responsibilities. This includes project anticipated costs for patients, verification of patient mental health benefits, request pre-authorizations provide clinical information/justification for enrollment. Communicate with insurance case manager as needed. Assist with patient discharge planning from the program and liaison with referring sources and providers at discharge.

Applies acquired skills and clinical and operational knowledge of ambulatory care clinics to coordinate aspects of clinic operations of intermediate scope and complexity. Monitors daily clerical activities, billing, and other operational services for a clinic in the medical center.

MINIMUM QUALIFICATIONS

• Six (6) years of related experience, education/training, OR an Bachelor’s degree in related area plus two (2) years of related experience/training.

• Familiarity of clinic medical billing practices including coding, billing systems and documentation requirements. Knowledge of ambulatory care clinic practice management including patient care workflows and processes. Demonstrated understanding of medical terminology and clinical knowledge of clinic practice area.

• Working knowledge of medical center policies and procedures and related legislative, accreditation, licensing and compliance environments.

• Strong communication skills; includes verbal, written and active listening. Ability to clearly and concisely communicate clinic rules and regulations.

• Effective interpersonal skills with diverse staff and patients. Demonstrated ability to develop working relationships within clinical team.

• Proven organizational skills and the ability to effectively manage time and prioritize tasks. Takes initiative. Ability to meet tight deadlines and manage several projects simultaneously, respond rapidly to conflicting priorities, and handle tasks with high degree of accuracy.

• Ability to perform all commonly applicable functions in word processing and spreadsheet software. Skills in data management. Ability to use relevant healthcare and clinic operations information technology, including billing systems and medical record documentation.

• Demonstrated data analysis, research, and reporting skills.

SPECIAL CONDITIONS

• Employment is subject to a criminal background check.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health Sciences is comprised of our School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, The Herbert Wertheim School of Public Health and Human Longevity Science, and our Student Health and Well-Being Department. We have long been at the forefront of translational - or "bench-to-bedside" - research, transforming patient care through discovery and innovation leading to new drugs and technologies. Translational research is carried out every day in the hundreds of clinical trials of promising new therapies offered through UC San Diego Health, and in the drive of our researchers and clinician-scientists who are committed to having a significant impact on patient care. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.