Job Title: Medical Assistant II - Temporary, Full Time

Department: Medical

Reports To: Medical Assistant Supervisor

FLSA Status: Non-Exempt

Job Function: Clinical

Classification: Temporary, Full-Time, 40 hours/week

Schedule: Monday-Friday, 8-hour shift between the hours of 8:00am-6:30pm

Location: Onsite (Valley Center, CA)

Benefits: None

• This temporary assignment will last approximately 2-3 months; may be considered for on-call work once assignment is completed based on performance

SUMMARY

This position is a full time, temporary position to fill in for a staff member on leave of absence.

The Medical Assistant is part of a primary care team and is responsible to assist with coordination and providing panel management services to patients within the practice. Medical Assistant works with a Care Teams to support the improvement of health outcomes through scheduling preventative and maintenance care appointments, educating patients, building the medical home between patients and practitioners, and enhancing communication and continuity of care. The Medical Assistant works with Practitioners to increase patient’s access to appointments, services, and health care resources thereby, supporting patient’s self-care management goals. Medical Assistants is responsible for everything from administrative work to clinical patient care, assists in examination and treatment of patients under direction of Physician by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Interview’s patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, O2 SAT.
• Verifies and obtains patient information and medical history.
• Prepares patients for examination and prepares examinations rooms.
• Administers injectable and oral medications.
• Administers injectable and oral immunizations to infants and adults, including Mantoux test.
• Performs routine in office lab duties such as Hct, urinalysis dipstick, pregnancy test, strep antigen screen, Hgb A1c, blood glucose, blood lead and other CLIA waived laboratory tests.
• Operates medical equipment such as EKG, vitals machine, Audiometry, Nebulizer treatment, Tympanometry, and other diagnostic equipment.
• Performs office procedures such as Snellen, ear lavages, minor wound dressing, casting, splinting and assist with other minor procedures.
• Assist with referral such as making referrals, calls medical facility or department to schedule patients and request reports.
• Ensures assigned exam rooms are cleaned and restocked with medical supplies and monthly expirations are performed.
• Reports any clinical issues, supply request, supply problem or defective equipment to the Supervisor.
• Review and prepares daily huddle for providers, using software programs such as EHR and i2i.
• Ensure that patient records are accurate and complete.
• Ensures that encounter forms, paperwork or documents are properly completed.
• Ensures that all clinical Team duties/tasks are completed appropriately and satisfactorily.
• Runs report from computerized registries and software programs, such as EHR and i2i as needed by department.
• Prepares appropriate forms as required for the patient’s medical treatment based on findings of physician.
• Gives counseling, care and follow-up instructions, health education and materials to patients under the direct supervision of a Physician, Podiatrist or Licensed Nurse.
• Performs general office duties such as answering telephones, taking messages, and scheduling appointments.
• May rotate within Primary Care Teams and Specialty Clinics: Optometry, Podiatry, Obstetrics, Orthopedics
• May assist with the First 5 Palomar Health Development program and performs all duties within the program such as, scheduling, sending referrals, making follow up calls and other assigned duties.
• Maintains a safe and secure and healthy work environment by establishing and following policies and procedures, objectives, quality assurance programs, safety, and infection control standards.
• May cover Lab when needed and is responsible for all laboratory duties and responsibilities
• Other duties may be assigned based on the department needs.
• Assumes responsibility for own personal and professional growth.

QUALIFICATIONS/SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• Must be a graduate of a vocational or technical college in medical assisting.
• 3 Years Clinical back-office experience preferred.
• 1-2 years Pediatric and Immunization knowledge and experience preferred.
• 1-Year of Phlebotomy experience/knowledge preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Must be a graduate of a vocational or technical college in medical assisting.
• Demonstrates clinical competence and knowledge of medical procedures and terminology.
• Excellent Customer Service, Professionalism, Teamwork, Dependability, Organizational Skills, Time Management skills
• Excellent computer, data entry skills and competent with electronic health records

• Excellent verbal, written and interpersonal communication skills.
• Ability to react calmly and effectively in emergency situations.
• Ability to apply critical thinking, active listening, decision making skills.
• Ability to read, comprehend simple instructions, short correspondence, memos and to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability to work self-sufficiently on assigned tasks with little supervision.

CERTIFICATES, LICENSES, REGISTRATIONS

• Medical Assistant certification.
• A valid California driver’s license and a good driving record will be required at the time of appointment and must be maintained throughout employment.
• CPR certification must be acquired within six months of appointment and renewed on a regular basis as so stipulated by the certification.
• CPT certified preferred but not required.
• Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test to include marijuana. Health must be adequate to perform all duties of the position.
• Applicants must be fully vaccinated against COVID-19 and provide proof of vaccination.
• Must pass a criminal background check.

TECHNOLOGY SKILLS

Must be proficient in the following:

• Productivity Software: Microsoft Office 365; Word, Excel, PowerPoint, Email & Calendar Management (outlook), Teams (video conferencing and meetings), and Share Point.
• Electronic health records software (NextGen/QSI preferred).
• Utilization of Paycom, Relias Learning, and PolicyTech systems.

Indian Preference shall be given in accordance with IHC’s Policies and Procedures.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.