What we do here changes people’s lives. Highland Clinic is committed to providing a reputable source of quality comprehensive health care to every patient that comes through our doors. That’s where you come in.

Once you join us you’ll feel like you’re right where you belong. We greatly value our employees and their hard work. We reward our team for the patient care they provide with competitive pay and a benefits package that includes 401k matching, options for Medical, Disability, Dental, Vision and Life insurance, and paid time off!

Position Summary: You will function as a member of our clinical team, providing a key supportive role in the delivery of care that is safe, effective, patient centered, timely and efficient.

ESSENTIAL DUTIES:

• Schedules, coordinates and reschedules patient’s appointments.
• Greets and registers patients in a prompt, pleasant, and helpful manner.
• Verifies necessary patient demographic and insurance information
• Answers telephone, screens calls, takes messages, and provides information.
• Answers questions regarding patient appointments and testing.
• Collects deductibles and co-pays as required by insurance.
• Oversees waiting area, coordinate patient movement, reports problems or irregularities.
• Attend meetings as required.
• Maintain patient confidentiality.
• Other duties as assigned by manager.

QUALIFICATIONS:

• High school graduation or GED
• Experience in medical office front desk procedures.
• Knowledge of grammar, spelling, and punctuation to type patient information.
• Computer skills.
• Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and/or written instruction.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Shreveport, LA 71105: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical receptionist: 1 year (Required)
• Computer skills: 1 year (Preferred)

Work Location: One location

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