Medical Records Coordinator/Receptionist Casa De Paz Health Care Center Job at Arboreta Healthcare
MEDICAL RECORDS COORDINATOR
Working at Arboreta Healthcare is more than a job. Our team members are the heart and soul of our facilities, providing our patients and residents with compassionate care, attention, and a sense of belonging to a community.
You are our most important resource, and your passion for caring is critical to our success
When it comes to caring for people, every day is different, and your opportunities with Arboreta are plentiful. We offer patients and their families four unique service lines, giving our team members the chance to care for people of all ages.
Our 34 facilities are located across several rural and suburban communities in Iowa, Nebraska, Texas, Florida, and Georgia
Our mission is your mission. At Arboreta, we know that we are better together.
We value our shared commitment to improving the lives of our patients and employees and recogni
POSITION SUMMARY The primary purpose of Medical Records Coordinator is to maintain medical records in accordance with federal and state guidelines, as well as in accordance with our established policies and procedures, to assure that a complete medical records program is maintained. Delegation of Authority As Medical Records Coordinator, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.
BENEFITS OF WORKING WITH ARBORETA
- Medical, vision and dental insurance start on your first day
- Health and wellness plans
- 401K retirement savings plan
- Paid time off accrues when you start work
- Opportunities for advancement and leadership
- Tuition reimbursement after 1 year of service
- Inspiring team and company culture
CUSTOMER SERVICE
- Demonstrates positive customer service when performing the role of the Medical Records Coordinator, with residents, family members, facility staff and medical staff.
- Displays flexibility, team spirit, compassion, respect honesty, politeness and accountability when dealing with residents, family members and facility staff.
- Demonstrates an awareness of and sensitivity for residents’ rights in all interfaces with residents and family members.
- Communicates effectively via open, straightforward communication, including use of listening skiffs and by accessing the appropriate chain of command.
- Seeks validation of knowledge base, quality, decision-making and skill level by actively questioning when necessary.
- Participates in interdisciplinary communication activities; actively listens and actively contributes.
ESSENTIAL DUTIES AND RESPONSIBILITIES ADMINISTRATIVE FUNCTIONS
- Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.
- Assist in organizing, planning and directing the medical records section in accordance with established policies and procedures.
- Assist in the orientation program for all personnel in accordance with our policies and procedures.
- Assist the Medical Records Consultant as required.
- Maintain minutes of meetings/files as necessary.
- Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be property maintained.
- Assist in recording all incidents/accidents. File in accordance with established policies and procedures.
- Collect, assemble, check and file resident charts and personnel records as required.
- Ensure that schedules are followed as outlined for respective shift/area.
- Ensure incomplete records/charts are returned to nursing service for correction.
- Assist in developing procedures to ensure records are properly completed, coded, signed, indexed, etc., before filing.
- Follow established policies and procedures for the medical records section.
- Establish a procedure to ensure charts/records do not leave the section except as authorized in our policies and procedures.
- Maintain a record of authorized information taken from charts/records, i.e., type information, name of recipient, date, department etc.
- Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc.
- index medical records as directed by the medical records consultant.
- Maintain various registries as directed including register for admission and discharge of residents.
- Type reports for physicians as necessary.
- Collect charts, assemble them in proper order, and inspect them for completion. Medical Records Coordinator, Page 2 of 4
- Perform miscellaneous duties pertaining to medical records and assist business office personnel as required/directed.
- Assist in admission, transfer and discharge procedures as necessary. • Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary.
- Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.)
- Assure that medical records taken from the department are signed out and signed in upon return to the department
- Index medical records as directed.
- Assume the administrative authority, responsibility, and accountability of performing the assigned duties of the Medical Records Clerk.
- Other related duties and responsibilities that may become necessary or appropriate to meet the administrative needs of this facility.
Committee Functions
- Perform secretarial duties for committees of the facility as directed.
- Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed.
MINIMUM SKILLS/EXPERIENCE/EDUCATION
- Must possess, as a minimum, a high school diploma.
- Must be able to type a minimum of 45 words per minute, use citation equipment, and have a working knowledge of medical terminology.
- Must have administrative experience and/or experience as a CAN or Nurse at a level necessary to accomplish the job.
- On-the-job training provided in medical record procedures.
- Must be able to read, write, speak, and understand the English language.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to deal tactfully with personnel, residents, visitors and the general public.
- Must be knowledgeable of medical terminology.
- Must possess the ability to work harmoniously with other personnel.
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
- Be able to follow written and oral instructions.
- Possess basic computer knowledge and the ability and aptitude to learn software.
- Must not pose a direct threat to the health or safety of other individuals in the workplace.
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