We are a small but growing specialty practice seeking a detail oriented individual to join our team. The ideal candidate must have a strong work ethic, be able to work in a fast-paced environment without losing attention to detail, and be adaptable. As a small office we must all wear many hats, so duties may vary based on changing clinic needs.

Primary Job Responsibilities

• Correctly process new patient inquiry calls and subsequent intake paperwork to accurately schedule new patients.
• Maintain a complex, multi-resource schedule to the physician's required standards
• Perform typing (including chart creation and data entry), electronic filing, records request processing, and other administrative duties accurately and efficiently
• Perform check-in/check-out duties promptly and completely, including collection of co-pays and balances with accurate cash management
• Operate the company's phone system to route incoming calls to the proper location.
• Process voicemail messages, emails, and incoming faxes correctly and in a timely manner and with prompt follow-up
• Learn the requisite office technology, such as scanners, fax machines, copiers, and printers, and remain up to date on their operation as technology changes.
• Keep the reception & guest areas orderly and clean so they are always ready for the next guest.
• Perform other duties as assigned to help with the efficient functioning of the office

Job Skills & Qualifications

Required:

• Highly developed written and verbal communication skills
• Ability to clearly and effectively convey detailed appointment instructions
• Aptitude for following precise procedures and working in a self-directed manner
• Proficiency in Word, Excel, and other office applications
• Screening assessments must be completed within 48 hours of application in order to be considered for the role.

Preferred:

• Medical scheduling experience
• Insurance eligibility & benefits experience
• Familiarity with medical terminology and/or software
• Previous customer service experience
• Prior experience with office technology

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office
• Outpatient
• Private practice

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Do you have reliable transportation?

Experience:

• Medical scheduling: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)
• Computer skills: 2 years (Required)

Work Location: In person

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