Job Introduction:

The Mobile Unit Operator supporting the Veteran Evaluation Services (VES) administered by Maximus, make an impact everyday by maintaining, stocking, and transporting the mobile unit to scheduled clinic locations safely, on time and in accordance with company policies. Additionally, the mobile unit operator will function as a Clinic Intake Specialist for the mobile unit appointments. The Mobile Unit Operator is a public-facing role providing punctual, solutions-oriented customer experience to Veterans and VES providers with a caring and positive attitude.

Primary Responsibilities:

• Works with Domestic Travel Team on route creation and trip timelines
• Transports the mobile unit to clinic locations safely, on time, and in accordance with applicable traffic laws and company policies
• Assists with the loading, unloading, set-up, and tear down of equipment at mobile sites, including displaying snacks/water/flags/veteran material in the waiting area and post VES signs in the vicinity
• Performs or facilitates basic routine maintenance and interior cleaning services for mobile unit and its associated equipment, including inspecting mobile unit before and after each trip, maintaining a log of vehicle mileage and condition, completing regular medical supply inventory, reporting items to be ordered to Clinic Director/Manager and replenishing stock of clinic/medical supplies
• Keeps current on weather forecast, routing, roadwork, or any other event likely to impact the punctuality or safety of transporting the mobile unit and appropriately reports concerns in a timely way to stakeholders
• Follows all company policies regarding safety and upkeep of conditions/equipment and adheres to local and externally relevant health and safety laws and policies
• Displays snacks/water/flags/veteran material in the providers’ waiting area and posts VES signs at the door
• Facilitates the check-in/check-out process and manages sign in sheet
• Greets each Veteran immediately and gathers medical records or diagnostic results
• Supplies information to the providers (facesheets, medication list, other medical records), and assists with vital signs (weight, height, blood pressure)
• Documents and updates system comments for services pertaining to Veterans and providers
• Keeps all Veterans’ information private and confidential
• Communicates in a courteous and respectful manner while assisting in any way needed

Job Description Summary: Job Summary:

Essential Duties and Responsibilities:

• Works with Domestic Travel Team on route creation and trip timelines.
• Transports the mobile unit to clinic locations safely, on time, and in accordance with applicable traffic laws and company policies.
• Assists with the loading, unloading, set-up, and tear down of equipment at mobile sites, including displaying snacks/water/flags/veteran material in the waiting area and post VES signs in the vicinity.
• Performs or facilitates basic routine maintenance and interior cleaning services for mobile unit and its associated equipment, including inspecting mobile unit before and after each trip, maintaining a log of vehicle mileage and condition, completing regular medical supply inventory, reporting items to be ordered to Clinic Director/Manager to order and replenishing stock of clinic/medical supplies.
• Facilitates the operation of the clinic day, including check-in/check-out process and managing sign in sheet, greeting each Veteran and gathering any medical records or diagnostic results brought in by Veteran.

Minimum Requirements:

• High School diploma or GED and 1 year of experience.
• Excellent driving record and CDL required.
• Ability to operate large vehicle for extended periods of time.
• Knowledge of applicable safety practices and standards of vehicle operation.
• Basic knowledge of basic vehicle mechanics.
• Basic knowledge of pertinent medical terminology.
• Organizational and prioritization skills, with ability to meet deadlines.
• Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
• Customer service experience preferred.
• Previous experience with mobile medical, phlebotomy etc. unit preferred.

Education and Experience Requirements:

• Travels out of the state and/or stay overnight at clinic locations along trip route required
• Performs a wide range of administrative duties including but not limited to: reminder calls and electronic data entry via computer, telephone, email, and e-fax
• Communicates and assists other departments in a collaborative effort to expedite cases
• Adapts to new instructions, requests or procedures maintaining a high sense of urgency

Minimum Qualifications:

• GED or high school diploma
• Flexible availability to work weekends as needed
• Proficiency in Microsoft Word, Outlook, Adobe Acrobat, beginner knowledge of Microsoft Excel, and general internet research
• Knowledge of applicable safety practices and standards of vehicle operation, basic vehicle mechanics, and medical terminology
• Organizational and prioritization skills
• Must be able to lift, move, or carry materials weighing up to fifty pounds

• 1 year experience driving large commercial vehicles
• 1 year experience in a healthcare setting
• Customer service experience
• Previous experience with mobile medical, phlebotomy etc. unit

• Great pay based on experience and will range from $25.00- $30.00 / hour
• Paid, comprehensive training
• Supportive work environment

MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.