Network Technician - RED RIVER Job at Kiowa Casino
Location
Kiowa Casino - Red River (Devol, Oklahoma)
Job Code
22-IT-1670
Department
Information Technology
Starting Salary
46939.00
Job Summary
?Supports the development and implementation of all hardware and software to include monitoring, troubleshooting, and resolving any network issues.
Essential Duties & Responsibilities
> All Team Members must embrace and deliver Kiowa’s Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Ensures that all software is tested and upgraded in a timely manner, as needed
> Design and install well-functioning computer networks, connections, and cabling
> Sets up and maintains new users on the LAN; monitors usage and access to computer and software
> Performs analysis of network needs and contributes to design of network architecture, integration, and installation
> Test and configure software and maintain and repair hardware and peripheral devices
> Coordinates installation of hardware and software by others
> Coordinates network schedules, backups, and downtime to users
> Coordinates third party maintenance for network hardware, software, and telecommunications services
> Prepares and maintains documentation of network configurations and cabling layouts
> Provides technical backup for essential duties of the Network Administrator
> All other duties as assigned> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Ensures that all software is tested and upgraded in a timely manner, as needed
> Design and install well-functioning computer networks, connections, and cabling
> Sets up and maintains new users on the LAN; monitors usage and access to computer and software
> Performs analysis of network needs and contributes to design of network architecture, integration, and installation
> Test and configure software and maintain and repair hardware and peripheral devices
> Coordinates installation of hardware and software by others
> Coordinates network schedules, backups, and downtime to users
> Coordinates third party maintenance for network hardware, software, and telecommunications services
> Prepares and maintains documentation of network configurations and cabling layouts
> Provides technical backup for essential duties of the Network Administrator
> All other duties as assigned> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others
Knowledge, Skills & Abilities (KSA)
SPECIFICS REQUIRED:
> At least 21 years of age
> High school diploma or GED
> Associates Degree in related field and 2 years IT network experience
-OR-
> 4 IT network related experience
> Practical experience with Windows Active Directory to include server management
> Practical experience in the area of Cisco hardware administration
> Knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies
SKILLS REQUIRED:
> Outstanding diagnostic, problem-solving, and analytical skills
> Highly organized and ability to adapt quickly to changing priorities
> Excellent written communication skills
> Excellent verbal and interpersonal communication skills
> Accurate and detail-oriented
ABILITIES REQUIRED:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work cooperatively with all departments
> Ability to operate most office equipment (computer, fax, copier, etc.)
> Ability to maintain a professional demeanor
> Ability to independently lift up to 50 pounds daily
> Ability to analyze complex problems
> Ability to think logically and follow instructions
> At least 21 years of age
> High school diploma or GED
> Associates Degree in related field and 2 years IT network experience
-OR-
> 4 IT network related experience
> Practical experience with Windows Active Directory to include server management
> Practical experience in the area of Cisco hardware administration
> Knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies
SKILLS REQUIRED:
> Outstanding diagnostic, problem-solving, and analytical skills
> Highly organized and ability to adapt quickly to changing priorities
> Excellent written communication skills
> Excellent verbal and interpersonal communication skills
> Accurate and detail-oriented
ABILITIES REQUIRED:
> Ability to maintain high confidentiality
> Ability to independently manage multiple tasks in a professional manner
> Ability to work cooperatively with all departments
> Ability to operate most office equipment (computer, fax, copier, etc.)
> Ability to maintain a professional demeanor
> Ability to independently lift up to 50 pounds daily
> Ability to analyze complex problems
> Ability to think logically and follow instructions
Physical Demands / Work Environment
PHYSICAL DEMANDS: Must be able to operate computer equipment for extended periods of time. Must be able to stand and sit for extended periods of time. Constant walking.
WORKING ENVIRONMENT: Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.
WORKING ENVIRONMENT: Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Extensive computer use. Must handle hazardous materials. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. Occasionally must deal with angry or hostile individuals. High volume direct public contact.
Disclaimer of Conditions of Employment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.
Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.
All Kiowa Casino employees are responsible to ensure that their designated operations are in compliance with Kiowa Casino policies, Tribal policies, State compact and Tribal gaming regulations.
Conditions of employment with Kiowa Casino include passing a pre-employment drug test, a background investigation to secure a gaming license and successfully completing an introductory period as outlined in Kiowa Casino Policy. Candidates for this position will be required to have dependable transportation available to them without notice. Must also maintain a Valid Driver’s License and be insurable on our company’s policy throughout your time of employment with the Kiowa Casino.
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