Excellent opportunity for an experienced, bilingual individual with demonstrated customer service skills! Will be responsible for successfully matching products and services to new and existing customers, opening all types of accounts, and building relationships with new and current customers.

This position is based in Garden City, Kansas.

Why work for Western?

Locally-owned in western Kansas since 1973, Western State Bank is an established institution with a reputation for excellence. We have a total of more than 120 employees in our seven western Kansas banking centers. We offer competitive pay, great benefits, and opportunities for growth. Our employees enjoy our bank’s friendly atmosphere and regular efforts to maintain employee satisfaction. Creating happy employees starts with supporting their need to strike a work-life balance, which is why Western State Bank places a strong focus on family values and flexibility.

Perks of the position:

This position includes paid time off awarded upon start date, bank holidays off with pay (10+ days per year), and a great benefits package with health and dental insurance, vision discount, supplemental insurance, and a matching 401K program.

New Accounts Representative duties include (but are not limited to):

• Open, close and maintain new deposit accounts ranging in complexity from simple personal accounts to complex business accounts.
• Participate in business development to grow Western State Bank’s deposits and possess the ability to cross-sell or upsell our products.
• Maintain a high degree of confidentiality with customer information.
• Maintain the knowledge to remain compliant with banking regulations.
• Carefully follow bank Customer Information Program (CIP) procedures in order to identify each customer.
• Receive and respond to customer service account inquiries on account balances, transaction details, check ordering, debit cards, statements, fees and charges.
• Identify customer needs and be able to refer customers to appropriate banking services and representatives over the phone and in-person.
• Assist supervisor(s) with projects and reporting

Requirements:

• High School diploma or GED
• Excellent customer service skills
• Excellent communication skills, bilingual abilities are preferred
• Ability to work successfully in a team environment as well as independently
• Be comfortable in a multi-tasking environment
• Organized and detailed-oriented approach

Bilingual preferred.

This is a full time, Monday through Friday position. Working hours are from 8 a.m. to 5 p.m.

Please apply online at: https://www.wsbks.com/jobapplication/ Applications and resumes also accepted in person at our 1500 E Kansas Ave, Garden City, Kansas location.

Western State Bank is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer Service: 1 year (Preferred)
• Banking: 1 year (Preferred)

Language:

• Spanish (Required)

Work Location: One location

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