Night Auditor Job at Hampton Inn & Suites
We are looking for a Night Auditor at the Front Desk to provide efficient, courteous, and quality service to guests.
Responsibilities:
- Ability to work overnight from 11:00 p.m. until 7:00 a. m.
- Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel’s financial and accounting records
- Greet and interact with guests in a warm, friendly and professional manner
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Work in cooperation with other departments to ensure a positive guest experience
- Use computer system to make reservations, check-in and check-out hotel guests, process payments
- Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
- Ensure guest and hotel safety by knowing all safety, security and emergency procedures
- Process departmental reports
- Understanding of general accounting practices and ability to compile facts and figures
- Strong oral and written communication and interpersonal skills
- Motivated to maintain excellent customer service reputation
- Strong attention to detail, organization and follow-up abilities
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Night shift
- Overnight shift
Ability to commute/relocate:
- Georgetown, TX 78626: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
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