Office Analyst Job at Matrix Behavior Solutions, LLC
OFFICE ANALYST
JOB RESPONSIBILITIES
- Adherence to insurance regulations.
- Scheduling psychological evaluations.
- Working in tandem with case management.
- Quality calls to clients and families receiving services.
- Follow-up check-in calls to consumers in queue.
- Cross referencing clinical paperwork for accuracy of completion, adherence to deadlines, and follow-up calls with error corrections.
- Weekly MA checks for client eligibility of services.
- Answering screening and forwarding incoming phone calls.
- Working in tandem with Case Management regarding scheduling needs.
- Working in tandem with Center Management regarding office-based needs.
Clerical Tasks (not limited to):
- Faxing
- Copying
- Scanning
- Filing
- Printing
- Reception
REQUIRED EDUCATION AND/OR EXPERIENCE
- High School Diploma or GED.
- 3+ years customer service experience (preferred, but not required), preferably in human services, possess demonstrated commitment to customer service.
- Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.
ADDITIONAL QUALIFICATIONS
- Office Analyst must have appropriate background checks, transcripts of their degree, and clearances to work in direct contact with children and adolescents (ACT 33, 34 and FBI clearances) and be able to participate in Medicaid and Medicare programs.
- Job Type: Full-time
- Valid driver’s license is required as well as willingness to travel as needed.
Work Remotely
- No
Job Types: Full-time, Contract
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
Matrix is compliant with all CDC COVID-19 policies within this office at all times; therefore, all applicants must adhere to safety measures.
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 1 year (Preferred)
- Microsoft Office: 1 year (Preferred)
Work Location: One location
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