Office Assistant 4 Job at Michigan Technological University
22200
Department: Jackson Center for Teach & Learn
Work Type: Union
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Part Time
Categories: Office/Clerical Support
Department: Jackson Center for Teaching and Learning
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or mtujobs@mtu.edu.
2. Assist with the administration of the testing center and coordination of scheduling exams.
3. Proctor paper/pencil, computerized, and online exams for the Michigan Tech Testing Center, distance education courses, and sponsored exams.
4. Maintain a high level of security and confidentiality within the testing center and with testing materials.
5. Ability to work with minimal supervision, and balance multiple activities in a fast-paced environment.
6. Assist with transcribing exams from paper/pencil to online.
7. Scan and score multiple choice exam bubble sheets, and report results electronically to instructors.
8. Address questionable candidate behavior to enforce academic integrity.
9. Work some evenings and/or weekends as testing needs require.
10. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
11. Apply safety-related knowledge, skills, and practices to everyday work.
- High school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
- 1-year experience using Microsoft Office Suite, Google Main, Google Docs, and Windows based computers.
- 1-year of college.
- Experience proctoring paper/pencil and computerized exams.
- Experience with computerized testing through sponsored organizations.
- Experience working with students with accommodations or learning disabilities.
- Experience working with international students.
- Experience using scheduling software.
- Experience using bubble sheet scoring software.
- Experience with conflict resolution.
- Demonstrated ability to independently organize, prioritize, and complete multiple work assignments in a fast-paced work environment with frequent interruptions.
- Demonstrated ability to use judgment when dealing with confidential information.
- Demonstrated ability to work with accuracy and attention to detail.
- Demonstrated ability to work independently and take initiative to solve problems.
- Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
- Demonstrated ability to deal professionally with challenging customer service situations.
- Demonstrated commitment to contribute to a safe work environment.
- Excellent interpersonal, customer service, and written/oral communication skills.
- Demonstrated ability to effectively adapt to change.
- Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
- Familiarity with FERPA, the ADA, and other policies regarding accommodated testing.
- Demonstrated ability to learn new computer skills.
- Proactive and creative approach to problem solving.
- Demonstrated ability to work effectively as part of a team.
- Proven ability to create and maintain positive working relationships while demonstrating a caring and proactive attitude in working with students, staff, faculty, administrators, and external agencies.
- Demonstrated ability to communicate highly complex information to students, staff and parents.
The noise level in the work environment is usually low to moderate.
Required University Training:
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Employee Safety Overview
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Anti-Harassment, Discrimination, Retaliation Training
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Annual Data Security Training
- Annual Title IX Training
Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions of Employment:
The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.
External applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.
Advertised: 13 Jul 2022 Eastern Daylight Time
Applications close:
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