Administrative Assistant - Contract Processing

General Description: To perform Sales and Finance contract processing, general accounting and administrative duties, and support to Managers, as necessary. This role is a critical component of the administrative/accounting/finance and sales teams. As such, your job responsibilities and hours may occasionally be altered to help others complete their duties. The company’s current information management system is a large part of the job so computer training will be necessary in order to efficiently perform your duties. From time-to-time, this position may require travel to other offices inside the Chicagoland area. This is a full-time position with normal hours of operations between 8:30 am – 5:00 pm

Reports to: Compliance / Contract Processing, Manager

Do you have a passion for serving customers, learning, and working in a growing, entrepreneurial company?

We are looking for a highly organized, detail-oriented professional to join our team.

FFD National is a rapidly-growing company seeking to enhance its consumer finance team.

Feldco is honored to have been named a top workplace in 2022 by the Chicago Tribune making us a 9 time award winner! Check out the article by searching “Feldco Top Workplace 2022” on Google!

Key Responsibilities:

Contract Management:

• Daily processing of customer contracts within the company system
• Daily processing of addendums
• Daily processing of Right -to-Cancel forms & Cancelations.
• Create and keep records of daily bank deposits.
• Process and Verify all finance contract paperwork.
• Process and maintain unapproved contract; drive them toward an approved status.
• Identify and resolve discrepancies and errors.
• Collect and process Cash/Checks for the South Location

Administrative:

• Assist in resolving jobs on “Hold” to move them to completion status.
• Assist in resolving jobs in “Not Approved” status to move them to completion status.
• Assist in Daily admin functions during PTO or leave.
• Assist in follow-up scenarios.
• Secure financing, stipulations and documentation for financed contracts including obtaining credit decisions.

Position Requirements:

• Highly organized & detail-oriented
• Passion for working with others.
• Command a professional approach when interacting with customers.
• Develop camaraderie, rapport and relationships within the organization.
• Excellent oral & written communication skills
• Exceptional attention to quality & service excellence
• Solid understanding of Microsoft Office suite of products, specifically, Word, and Excel.
• Highest standards of ethics & handling matters of a confidential nature.
• Strong problem-solving abilities
• Ability to work in a fast-paced, dynamic team environment
• High School diploma required, Associates degree or higher a plus
• Produce high-quality outputs, including email & mail correspondence, reports, and memorandums.
• Proven ability to multi-task & work in a fast-paced environment.

What Can Feldco Offer You?

Leadership – We are the largest replacement window, door and siding company in the Midwest, and we take great pride in our leadership and transformation of the market

Growth – We have more than quadrupled our business over the past few years and are presently continuing to expand into new markets

Advancement – We have recently promoted many internal staff members to management positions, and offer external training and tuition reimbursement for personal development

Security – We operate profitability and are enhancing the benefits and care of our employees

Professionalism – We are investing heavily in quality improvements and establishing industry-best operations

Teamwork – We are focused on assisting each other and working together to take care of our customers

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Rosemont, IL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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