Retriever Integrated Health

As a member of Retriever Integrated Health Services within the Division of Student Affairs, the Office Clerk II will contribute to the mission by being the first contact for students, faculty and staff entering or calling Retriever Integrated Health. The incumbent will be responsible for office procedures and operations and function independently within established procedures with the ability to multitask.

UMBC offers competitive compensation. This role starts at $33,288 and has 11 days of vacation as well as winter break, spring break, and personal days for regular full time roles. Tuition remission is also available.

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A hybrid telework schedule may be available.

Specific responsibilities include:

• Processing a variety of routine transactions, including scheduling for practitioners and medical chart retrieval
• Coordinating the work of the front desk unit with the other medical offices and representing the unit to higher level administrative personnel
• Handling confidential medical information while leading other staff on confidentiality issues
• Making procedural operating decisions based on independent judgment and knowledge of applicable departmental policies and procedures
• Opening and date stamping all mail (other than that marked confidential) for RIH and each individual RIH employee
• Maintaining office equipment located in the front desk area in addition to the copier and fax
• Coordinating the scheduling of large groups of patients for appointments (e.g. ELI students for PPDs, athletic students for flu vaccines, etc.)
• Processing medical/counseling records requests
• Dispensing pharmacy deliveries
• Serving on various in-house committees
• Participate in outreach events when needed

• High School Diploma or GED
• Two years in clerical work

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

• Microsoft Office experience
• Medical Terminology experience
• Electronic Health Records System experience

Upload a cover letter, resume and contact information for three professional references.

UMBC offers a rich benefits package including the following for nonexempt regular employees.

Generous Leave which includes accruing the following for full time positions:

• 11 Days of Annual Leave (increases with years of service)
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement/Pension plan
• Professional development opportunities
• Wellness opportunities
• & Much more

Contingent II positions may include benefits.

Benefits offered align with type (Regular, Contingent II, etc.) of position.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.