The Office Manager oversees the daily operations and various departments of iDepo Hawaii to ensure employees maintain their productivity. They communicate with department heads, relay important information or policy changes from upper management, and implement incentives to enhance employee productivity. They possess excellent leadership, communication, and problem-solving skills, superb judgment, and an abundance of energy and enthusiasm. This position requires professional services management experience, along with the ability to establish and maintain credibility among clients and the management team.

What are the daily duties of an Office Manager?

On a typical day, an Office Manager starts by checking their email or voicemail to respond to time-sensitive messages from upper management, business partners, employees, or clients. They review their schedule to remind themselves of upcoming meetings or deadlines and greet Office Workers as they arrive. Throughout the day, they hold meetings with all employees to discuss new policies and address HR topics. They also meet with department heads to review budgeting needs and department projects.

During downtime in their office, Office Managers review their office’s financial statements, investigate employee complaints, and review applications for open positions at their branch

What qualities make a good Office Manager?
A good Office Manager is someone with a natural ability to lead, which enables them to oversee the successful operations of an office and its employees. They have excellent written and verbal communication, allowing them to write effective emails or memos and speak in meetings with office employees or company stakeholders. They should also have excellent interpersonal communication as they need to talk with employees, upper management, and company clients daily.

Further, a good Office Manager ensures a safe work environment for their employees by working closely with HR to prevent instances of workplace harassment and other situations. Office Managers also need to be able to make difficult decisions to uphold their company’s overall health. This may include overseeing budget or pay decreases or implementing layoffs or furloughs among staff members.

Please submit a cover letter addressed to the Hiring Manager to ags@ideporeporters .com

Skills and qualifications:

• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
• Organization and the ability to multitask to complete a wide variety of tasks
• Flexibility to help them adjust to new tasks should the company or office needs change
• Strong interpersonal skills to interact positively with all employees
• Leadership ability to manage challenges and oversee employees
• Attention to detail to ensure tasks are completed thoroughly and correctly
• Reliability and discretion: you will often learn of confidential matters

Adaptability

• Excellent communication, negotiation, and relationship-building skills
• Organizational skills
• IT skills
• Problem-solving skills
• Initiative
• Leadership and the ability to make things happen
• Budgeting skills
• Attention to detail.

Duties and Responsibilities

Managing People

• Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
• Counseling any employees struggling in their roles and providing administrative support to departmental managers, empowering self-sufficiency for tasks they are routinely responsible for.
• Manage internal staff relations
• Evaluate and manage staff performance while encouraging a positive work environment and culture for all employees.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Contribute to team effort by accomplishing related results as needed.
• Managing Training

Office Management

• Answering transferals (unless people are unavailable in the office) calls
• Organize emails from customers and clients and direct them to relevant staff
• Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
• Records management – off-site storage, records retention, and electronic records storage practices
• Organize a job from start to finish.
• Maintain an organized filing system for assignments and related correspondence to facilitate an efficient and productive working environment.
• Oversight of facilities, including space planning/utilization, office moves, and set-up, landlord relations, office equipment, and furniture maintenance and repair

Finance

• Accounting functions and ability to problem solve and manage their time effectively.
• Manage financial paperwork. Assist in the production and printing of various reports.
• processing invoices and managing office budgets

Customer Service

• Provide superior service to our customers (internal and external) at all times.
• Respond to all employees, vendors, and members in a courteous, efficient manner, owning each problem until it has been resolved.
• Dealing with correspondence, complaints, and queries

Upper Management

• Reporting office progress to senior management and working with them to improve office operations and procedures
• attending meetings with senior management
• Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
• Meetings - conduct team meetings and agenda creation
• Other duties as assigned by the President.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Honolulu, HI 96813: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Associate (Preferred)

Experience:

• Management Experience: 3 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: One location

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