Office Manager - Muskegon, MI Job at SAFEbuilt
Office Manager - Muskegon, MI
SAFEbuilt is currently looking for an Office Manager. This position will oversee the day-to-day operations of the Permit Technician team, billing, and maintaining a very high level of customer service.
Our companies have over a 30 year history of providing building department services as a government contractor. Our culture is positive and energetic as we empower people to do what they do best. Join the other highly qualified and motivated individuals who share the common core values of Integrity, Respect, Service, Teamwork and Improvement.
We offer a strong salary and benefits package to reward ability, certification levels, and work experience. Benefits include health, dental, life, and paid holidays, paid time off, paid training, new certification bonuses, a matching 401K Plan, and more.
We offer a strong salary and benefits package to reward ability, certification levels, and work experience. Benefits include health, dental, life, and paid holidays, paid time off, paid training, new certification bonuses, a matching 401K Plan, and more.
Skills Overview:
- Ability to manage responsibilities and priorities in a fast paced, growth oriented and time-critical environment, across a given market
- Ability to respond, interact, and collaborate with all levels of the organization
- Excellent presentation, organizational, analytical, interpersonal and written/oral communication skills
Job Requirements:
The Building Department Services Office Manager is responsible for managing all financial billing, customer service/satisfaction, employee training, maximization of asset utilization, and achieving overall company goals in a given market of the region. Specific management duties include:
- Performs professional and administrative duties; plans, organizes and directs a professional, technical, skilled and semi-skilled staff in the implementation of projects and the administration of community development activities.
- Ensure that our team meets or exceeds its goals as it pertains to regulatory compliance, budget, account retention and continuous improvement.
- Responsible for taking strategic goals and implementing them to measurable outcomes
- Works directly with the Chief Building Official to oversee the recruiting, hiring, and training needs
- Provides daily leadership to employees within the operation and is responsible for the overall direction, coordination, and resource/staffing allocation of the Permit Tech staff.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving issues
- Ensures that SAFEbuilt is well promoted and properly represented through marketing and community relations within the region
- Maintains professional and technical knowledge by tracking emerging trends in industry and operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies, etc.
Qualifications:
- Bachelor’s Degree preferred
- Three years progressive experience in management
- Background in Community Development or Building/Construction fields preferred
- Proficiency in basic and advanced computer systems and applications required.
- BS&A permitting system knowledge preferred.
- Ability to demonstrate independent initiative, make sound decisions using effective problem-solving techniques.
- Effective ability to develop interpersonal relationships.
- Ability to develop and present comprehensive reports.
- Ability to effectively communicate (both written and verbal) in a professional manner.
- Ability to travel
- Valid driver’s license
More About SAFEbuilt: One of the fastest growing providers of privatized community development solutions in the country, SAFEbuilt partners with over 1000 communities of all shapes and sizes throughout the country for the efficient delivery of privatized community development solutions including: building department services, community and transportation planning & zoning and community improvement services.
Learn more at: http://safebuilt.com/
With Growth Comes Opportunity! Our culture is positive and energetic as we empower people to do what they do best. SAFEbuilt employs over 1000 highly qualified and motivated individuals who share the common Core Values of Integrity, Respect, Service, Teamwork and Improvement. We offer a strong salary and benefits package to reward ability, certification levels, and work experience. Benefits include health, dental, vision, life, and disability insurances, paid holidays, paid time off, paid training, new certification bonuses, a matching 401K Plan, and more.
SAFEbuilt is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, disability, veteran status or any other protected factor.
If you need assistance or an accommodation due to a disability, please contact us at jobs@safebuilt.com or you may call us directly on 970-292-2000.
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