Description

The Hennepin County Department of Community Corrections and Rehabilitation (DOCCR) is seeking a Principal Office Specialist (POS). This position will provide administrative support to the Adult Specialized Supervision Services (AS3) division by providing administrative support for the division’s leadership team, managing SharePoint sites, phone coordination, and serve as the primary mentor and lead trainer to the division’s administrative support team. This position will provide administrative support to the division’s management team with scheduling and taking notes at team meetings and assisting hiring supervisors and managers with hiring processes.

Candidates in the Office Specialist, Principal job classification are encouraged to apply to be considered for lateral transfer.

Location and hours:
This position is hybrid and will be performed both on-site at varying locations: Hennepin County Government Center at 300 South 6th Street, Minneapolis, MN 55487, Brooklyn Crossings at 3300 County Road 10, Brooklyn Center, MN 55429, Brookdale Service Center at 6125 Shingle Creek Parkway, Brooklyn Center, MN 55429 and remote as job duties require. The primary schedule will be Monday through Friday 8 a.m. to 4:30 p.m. with some flexibility.

While this position is designated as hybrid, based on current requirements hires must reside in Minnesota or Wisconsin.

About the position type:
This is a full-time, benefit earning position. You must be a current regular or probationary employee of DOCCR to apply for this position.
This position is internally classified as an Office Specialist, Principal.
Click here to view the job classification specification.

In this position, you will:

• 
  Maintain the hiring checklist, schedule candidate interviews, and support onboarding functions.
• Provide a high volume of customer service both in person, electronically, and by telephone.
• Input, retrieve, export, and modify information and data stored in computerized systems; problem-solve issues with other users; and generate reports.
• Manage the AS3 SharePoint site and unit-specific sites therein, making independent decisions to streamline the presentation, access, and uniform expectations for sites; updating information across pages; ensuring consistency across pages; and managing document changes.
• Serve as a lead trainer and mentor for OSIII’s (Office Specialist III) in AS3.
• Serve as the division’s phone coordinator.
• Provide front desk coverage and other administrative tasks as needed.

Need to have:

• One of the following:
  • Three or more years of office clerical experience.
  • 30 months or more of office clerical experience and completion of the Office Specialist Pathway Training program.
  • A combination of office clerical experience and post high school education, totaling 3 years or more (3 semester credits = 1 month)

Nice to have:

• Experience:
  • Providing customer service by answering a variety of questions from customers in person, by email and or/by phone
  • Conducting oneself professionally and handling sensitive/difficult issues in a tactful manner, particularly issues of a confidential nature
  • Managing multiple projects while being responsive to immediate and unexpected demands
  • Working with computer programs including Microsoft Office (Word, Excel, PowerPoint), TEAMs, and SharePoint
• Ability to:
  • Work independently and as part of a team
  • Manage and prioritize complex tasks with great attention to detail
  • Establish and maintain rapport with the public and staff, working collaboratively in a team environment

About the department:
The Department of Community Corrections and Rehabilitation works to enhance community safety, promote community restoration, and reduce the risk of re-offense. Department staff and volunteers serve Hennepin County at more than 20 service locations ranging from correctional facilities to probation reporting offices and occupational training centers, delivering sustainable correctional services to more than 26,000 adult and juvenile clients. It is the largest community corrections organization in Minnesota. Learn more at www.hennepin.us/corrections.

About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals - that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge - select Guest.

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.

If you have any questions, please contact:
Talent Acquisition Division
Hennepin County Human Resources Department
HR.ServiceCenter@hennepin.us
612-348-7855

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Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed – not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't – including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.

Employee Benefits Summary

Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) .