Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service - Partners with other team members when additional support is needed - Actively listens to customer issues in a calm and agreeable manner to resolve problems - Actively promotes company products and services •
Enterprise Fulfillment - Monitors the Enterprise Fulfillment application, picks merchandise orders, and acknowledges completion - Accurately packs orders in accordance with packing requirements - Completes all Ship from Store and Buy Online Pick Up in Store activities in a timely manner
jcp.com Operations - Researches jcp.com order shortages/overages & completes shipment check-in - Assists with the jcp.com return processes - Completes order binning and system reporting to complete the jcp.com processes - Assists with overall organization and maintenance of jcp.com stockroom - Processes jcp.com order delivery and returns transactions
General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory - Participates in annual inventory processes
Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role on a consistent basis, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Bay Shore, NY 11706: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Work Location: One location
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