On-Call Receptionist Job at Child Start, Inc.
Provide a variety of general office tasks when the regular Receptionist is out.
On-Call Receptionist will be contacted by Child Start to report to work for scheduled absences and unscheduled absences. In the event of unscheduled absences, On-Call Receptionist may be required to report to work as soon as possible with little to no notice. Hours could range from less than 10 hours / month to more than 10 hours/month.
Serves as the first point of contact with the public; answers incoming telephone calls; receives messages; directs questions regarding Child Start and related functions and activities; receives various monies coming into the agency.
- Ensures building is opened/closed at scheduled operating business hours Monday through Friday.
- Answers all incoming calls promptly and politely; transfers calls to appropriate staff.
- Greets and welcomes persons coming into the lobby entrance of the central office. Directs persons to appropriate staff.
- Controls walk-in traffic in lobby, including signing and directing deliveries.
- Takes complete and accurate messages both verbal and written and gives messages to appropriate staff either in person, transferring message to voicemail or placing message in mailbox or email.
- Directs questions concerning Child Start and other related community resource agencies by referring questions to appropriate staff.
- Arranges Fax transmissions and distributes in-coming messages.
Requirements
- High school diploma or general equivalency education.
- Requires one year of receptionist/general office/customer service experience and Microsoft Office.
- Effectively, respectfully, tactfully, and patiently communicate with staff, business community and parents.
- Ability to effectively perform as a receptionist in a busy office with multiple phone lines and a large volume of in-person contact.
- Proficient using Microsoft Office, including creating and editing documents, and spreadsheets.
- Ability to complete projects in a timely manner and able to multi-task
- Attention to detail.
- Bilingual preferred but not required (Spanish/English)
Benefits
Child Start's On-Call Receptionist position is $13.87/hour.
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