New Mexico State University invites you to apply to be a part of a diverse, dynamic and welcoming learning and working environment in Las Cruces, NM. NMSU seeks employees who are creative and flexible in developing and evaluating new ideas and ways to evolve NMSU into the future. Located in the borderlands and adjacent to the mighty Rio Grande, NMSU is a proud Hispanic-serving institution in the minority-majority state of New Mexico. Southern New Mexico features an average of 294 days of sunshine annually, making NMSU ideal for job-seekers who enjoy hiking, mountain biking, canoeing and bird-watching. NMSU is committed to sustainability through improving and maintaining the quality of human life while preserving the integrity, stability, and beauty of ecological systems for the future. We are looking for student-centered employees with a passion for success. NMSU invites you to take the first step to your successful and rewarding career by applying today.

NMSU is New Mexico’s land-grant and space-grant institution, a comprehensive research institution dedicated to teaching, research, public service and outreach. In addition, the NMSU system includes a satellite learning center in Albuquerque, Cooperative Extension Service offices located in each of New Mexico’s 33 counties, and 12 agriculture research and science centers. New Mexico State University is the institution of choice for more than 15,000 students from 49 states and 89 foreign countries.

The City of Las Cruces is the second largest city in New Mexico and is located in Doña Ana County, approximately 45 miles north of El Paso, Texas, and 225 miles south of Albuquerque. Las Cruces is the economic and geographic center of the Mesilla Valley, the agricultural region on the floodplain of the Rio Grande which extends from Hatch to the west side of El Paso, Texas. The Organ Mountains, 10 miles to the east, are dominant in the city’s landscape, along with the Doña Ana Mountains, Robledo Mountains, and Picacho Peak. Las Cruces lies within a short driving distance of the Mexican border at Santa Teresa, as well as many other locations in the broader borderland region.

Geography, climate, demographics, and ambiance of Las Cruces and NMSU combine to offer a truly excellent place to thrive. Family members will discover a warm, open community that offers an attractive array of activities and outdoor recreation, amenities, services and opportunities, whether they are looking for top-notch education, meaningful employment, or simply a safe and comfortable place to live.

NMSU Global Campus is seeking a dynamic student-centered professional for the position of Online Student Services Program Coordinator, Sr. Demonstrating a high level of student engagement, this position will work directly with our NMSU Global Campus to accelerate our online student experience, and provide a high level of intentional and timely student focused communication and online student services program development. The Online Student Services Program Coordinator, Sr. will engage directly with NMSU Global Campus students and showcase online retention initiatives, workshops and academic support services.

Under limited supervision, develops, implements, and oversees a range of integrated special programs and initiatives designed to assist in the recruitment and retention of graduate and/or undergraduate students within an underrepresented target population or college. Responsible for the internal and external promotion and representation of program activities. Coordinates and provides support services to student participants as appropriate to program activities.

Plans, develops, and coordinates student support programs, special projects, and other initiatives geared to the recruitment and retention of students within the targeted student population or college. Oversees and administers all facets of the day-to-day operations of the various programs and activities related to the position. Serves as primary liaison with internal and external contacts on all matters relating to the program(s) activities; represents the program(s) on a local, regional, and/or national basis. Provides and/or coordinates financial aid scholarship disbursement, academic advisement, career advisement, and/or related support to students participating in the programs; acts as student advocate, and provides day-to-day problem solving as necessary. Oversees and/or coordinates the collection and analysis of program activity data; develops, writes, edits, and presents statistical and narrative program reports and evaluations. May plans, develops, and implements strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals. Participates in the development of goals and objectives; recommends, implements, and administers methods and procedures to enhance operations, as appropriate to the unit. Supervises personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution. Performs miscellaneous job-related duties as assigned.

Knowledge of student recruitment and retention issues. Knowledge of a range of recruitment strategies and techniques. Knowledge of targeted recruitment principles, procedures, and resources. Knowledge of student outreach services and activities.

Data management and records maintenance skills. Performance management skills.

Ability to communicate effectively, both orally and in writing. Ability to develop and implement recruitment plans. Ability to analyze and solve problems. Ability to plan community outreach projects. Ability to analyze course prerequisites, certification, and/or curriculum/graduation requirements. Ability to coordinate and organize meetings and/or special events. Ability to design and develop recruitment plans. Knowledge of community outreach practices.

Bachelor’s degree in a related field.

Three (3) years of experience related to the standard duties as outlined.

None

This position may have the option for a remote working assignment.

This position will be required to work some weekends, evening hours and holiday breaks (e.g. winter holiday) to meet the needs of NMSU Global Campus students.

The electronic application is the official document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.