Operations Lead Analyst- Remote Job at The Cigna Group
The Cigna Group Hartford, CT 06152
$58,100 - $96,900 a year
Job Summary:
This position will be an integral part of the Business Operations team within the Government Business segment.
The selected candidate will support the existing business operations unit. This role will assist with the management and oversight of legally mandated customer communications as part of the Affordable Care Act. This position will interact with members of operations, legal, compliance, IT, business intelligence, marketing, project management, product strategy, and third party vendors. This position will report to the Operations Manager.
Core Responsibilities:
Facilitate meetings for operations, legal, compliance, IT, business intelligence, marketing, project managers, product strategy, and third party vendors
Act as a business operations point of contact for the overall Cigna Plan Notices process
Work to help create, test, validate, and report on all Cigna Plan Notices activities
Be able to meet critical legal and compliance deadlines related to the government business segment
Support the Operations Manager as needed
Assist with the overall operational management of the Renewals process where needed
Assess opportunities to improve the relationship with third party vendors and their performance
Measures results and performs analysis on the vendors to ensure they hit their SLA’s and KPI’s. Review trend analysis in order to drive year over year improvement. Develops, produces, and communicates those opportunities both internally and with the vendor
Has a keen eye for process improvement and comes to the table with ideas on how to continually make our organization stronger
Assess opportunities to improve our internal processes related to Cigna Plan Notices and Renewals
Minimum Qualifications:
Bachelor’s degree or equivalent experience
2-3 years of Medicare Advantage or ACA exchange experience required
Marketing experience highly desired
Capacity to analyze complex situations, identify solutions, and resolve issues
Demonstrated ability to multi-task and drive results
Results oriented with a high attention to detail
Strong organizational and analytical skills
Strong written and communication skills
Prior Messagepoint or SmartComm experience preferred
Domestic travel required as needed
Flexibility to attend early/late meetings as needed if working outside the EST time zone
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 58,100 - 96,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
This position will be an integral part of the Business Operations team within the Government Business segment.
The selected candidate will support the existing business operations unit. This role will assist with the management and oversight of legally mandated customer communications as part of the Affordable Care Act. This position will interact with members of operations, legal, compliance, IT, business intelligence, marketing, project management, product strategy, and third party vendors. This position will report to the Operations Manager.
Core Responsibilities:
Facilitate meetings for operations, legal, compliance, IT, business intelligence, marketing, project managers, product strategy, and third party vendors
Act as a business operations point of contact for the overall Cigna Plan Notices process
Work to help create, test, validate, and report on all Cigna Plan Notices activities
Be able to meet critical legal and compliance deadlines related to the government business segment
Support the Operations Manager as needed
Assist with the overall operational management of the Renewals process where needed
Assess opportunities to improve the relationship with third party vendors and their performance
Measures results and performs analysis on the vendors to ensure they hit their SLA’s and KPI’s. Review trend analysis in order to drive year over year improvement. Develops, produces, and communicates those opportunities both internally and with the vendor
Has a keen eye for process improvement and comes to the table with ideas on how to continually make our organization stronger
Assess opportunities to improve our internal processes related to Cigna Plan Notices and Renewals
Minimum Qualifications:
Bachelor’s degree or equivalent experience
2-3 years of Medicare Advantage or ACA exchange experience required
Marketing experience highly desired
Capacity to analyze complex situations, identify solutions, and resolve issues
Demonstrated ability to multi-task and drive results
Results oriented with a high attention to detail
Strong organizational and analytical skills
Strong written and communication skills
Prior Messagepoint or SmartComm experience preferred
Domestic travel required as needed
Flexibility to attend early/late meetings as needed if working outside the EST time zone
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 58,100 - 96,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.