Operations Supervisor - CDL A/B Job at Hallcon Recruiting
Ready to join a rapidly growing, energetic, and dynamic organization? Hallcon is hiring Operations Supervisors to provide leadership, guidance, and support to our on-site team members.
Key Highlights include:
- Innovative opportunities supporting critical clientele
- Ongoing professional growth and opportunity
- Dynamic, energetic work environment
- Medical, dental, vision benefits, 401k
Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit.
This role includes managing the day-to-day success of an on-demand Inter Campus Service program with our Seattle client. New team members work in an energetic, collaborative environment with Operations Managers, while honing their operations knowledge, interacting with new technologies, and advocating The Hallcon Way.
Key Responsibilities
- Monitor daily driver activities to ensure compliance with company policies
- Maintain communications with Local Dispatchers while responding to client needs
- Initiate corrective actions with employees to manage client incidents while mitigating the risk of future SLA penalties
- Professionally respond to information requested by riders
- Coordinate communication between employees and clients
- Audit driver vehicle inspections
Qualifications & Experience
- Good communication skills and ability to interact with passengers and clients with clarity, tact and courtesy
- Must be able to work various days and hours with flexibility, as required
- Must be at least 21 years of age
- Must be qualified to work in the United States
- Must have CDL B or A, with Passenger Endorsement
Preferred Skills
- Minimum 1 years' experience in customer service and transportation service
- Minimum 1 years' experience and exposure to industrial safety practices
- Experience with fleet management, maintenance, dispatch software and systems in a plus!
Job Types: Full-time, Part-time
Pay: $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: One location
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