Parts Sales Associate

At ElitAire, our customers and our team are our priorities. We truly care about people. We provide sales, service, and controls to the commercial and industrial HVAC market in Ohio, Kentucky, and Indiana. The company has grown from 7 employees in 2008 to approximately 75 today. We are aggressively growing and need your help.

General Description

Are you someone who enjoys helping other people and educating them on how things work? If you are friendly, outgoing and quick to learn about new parts and their functions, this could be the perfect job for you. As a parts salesperson, you will work as a member of our sales team to facilitate customer requests and provide them with information about our latest promotions. You will have the opportunity to learn about inventory management and develop organizational skills.

Job Responsibilities

• Greet customers by phone, email and in-person to assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
• Enter orders at point of sale
• Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
• Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
• Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
• Label different parts based on their function and price using predetermined methods for organization and documentation
• Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
• Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility

Job Skills & QualificationsReqiured:

• High school diploma or equivalent degree
• Able to quickly learn about a variety of parts
• Personable, friendly and willing to listen

Preferred:

• Three to five years of experience in customer service
• Familiarity with stocking and organizing inventory
• Inventory management experience

Please click on the button at the top of this listing to join our team.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 3 years (Preferred)

Work Location: In person

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