Parts Wrapper Job at R & B Wagner Inc
Reporting to the area Team Lead, the Parts Wrapper is responsible for inspection, wrapping and/or packaging of manufactured or purchased parts for shipment or inventory restocking. The Parts Wrapper position also requires support of the Will Call area with greeting walk in customers to ensure the best possible customer experience. The Parts Wrapper may perform Customer support services such as; placing calls for pick up, answering customer questions and fulfilling sales orders.
Requirements:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Inspect, count, wrap, and package products for shipment or stock.
- Perform some light assembly
- Pack and label boxes or bags
- Accurately enter labor transactions into the computer.
- Interact with Quality Engineering for development of quality standards and documentation.
- Quote stock levels and lead times on catalog items, pipe, tubing, railing systems, and modified stock items.
- Track shipments and provide customers with estimated delivery times.
- Assist customers in identifying the correct product to meet their needs.
- Maintain appropriate housekeeping and safety standards within the department and plant.
- Train employees as needed.
- Complete special projects and other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- Level of education usually acquired through completion of high school or GED.
- Prior computer data entry experience preferred.
- Prior customer service experience preferred.
Job Knowledge, Skills and Abilities:
- Ability to read and write English, follow verbal and written instructions and use basic math.
- Ability to work independently and prioritize work.
- Ability to use simple hand tools.
- Ability to measure and count accurately.
- Ability to use Microsoft, Excel, and Office 365
- Ability to Multitask
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