Employment Type:

Shift:

Description:

:

The Patient Access Representative is responsible for pre-registration, registration and admission functions for Mercy Medical Center.

Top Reasons to Work at Trinity Health of New England:

• Our Mission and Core Values

• Great benefits and Health Insurance Coverage

• Career growth and advancement potential

• Award-winning Patient Access Department

Work Hours/Shift:

• 40 Hours per Week - 1shift (Days)

You Will Be Responsible For :

• Exceptional Patient Care : Performs complete and accurate pre-registrations, registration, and admission functions.

• Excellent Communicator : Verifies insurance requirements, obtains and understands insurance benefits.

• Technical Familiarity: Ensures that all entries concerning demographic, financial and advanced directives are accurate. Collects non-covered fees.

• Interviews all patients to obtain demographic and financial information, inputs data into Meditech system. Identifies party that can legally authorize services. Sorts and distributes all appropriate copies and completes all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc.

• Coordinates bed assignment for all patients. Works cooperatively with Nursing, surgery, recovery room, emergency room and physician’s office. Assigns beds, transfers and coordinates all admissions. Maintains death books and releases information to funeral homes.

• Ensures that all entries concerning demographic, financial and advanced directives and other relevant information is entered accurately and efficiently. Selects medical record number that identifies the correct patient, per policy.

• Has a clear understanding and explains hospital policies or regulations concerning valuables, patient’s rights, health care proxy, Notice to Medicare beneficiaries, and hospital mission.

• Responsible for upfront collections, co-pays and high deductibles.

• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsive and courteous hospital environment. Participates as a team member by performing additional assignments when requested.

• Interviews all patients in person or by telephone. Obtains demographic and financial information and enters all data into Meditech system. Ensures that necessary third party payor requirements and certifications are covered for financial reimbursements. Performs other clerical and record keeping tasks related to admission, registration or transfer of patients.

Requirements :

• Minimum high school diploma or equivalent, college preferred.

• Medical terminology skills.

• Relevant medical office, hospital / physicians billing or patient registration experience preferred.

• Excellent customer service, verbal communication and interpersonal skills required.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Step up to your potential. Write your story and apply today!

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by federal, state

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.