Nu Image Surgical Center is a rapidly growing oral surgery and periodontal office in the Raleigh - Triangle area. We are searching for a qualified, professional, and dependable Patient Care Coordinators.

Job Description:

· Greet guests warmly as they arrive

· Manage the registration process

· Ask for identification and ensure that the provided credentials are accurate
· Facilitate guest check-ins and check-outs appropriately and efficiently
· Actively seek to optimize the patients' and guests' experience
· Schedule appointments in person and by telephone
· Strive to maintain timeliness of patient appointments by effectively communicating with providers' teams when a patient arrives
· Monitor quality and timeliness of patient flow and troubleshoot/problem solve to optimize flow
· Comfort and connect with patients and their guests by being sensitive to their anxieties and needs; Answer patients' questions
· Communicate clearly and frequently with coworkers to enhance cohesion of the entire team
· Maintaining a clean, tidy and orderly reception area
· Input documents and information into the electronic medical record

· Maintain patient accounts/records by obtaining, recording, and updating personal and financial information with high degree of accuracy
· Answer and route calls, provide appropriate information about the practice and its providers

· Successful candidate should be very professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment

Requirements:
· 6 months experience in the medical field preferred
· Oral Surgery or periodontal experience preferred
· Strong communication skills
· Positive and energetic personality
· Reliable and dependable attendance record

If you are a hard worker, detail oriented, and a team player whose mission is to provide the highest quality patient care and customer service, then you are the perfect candidate for us. Our organizational culture places great value on friendliness, warmth, listening skills, a strong work ethic, and respect for all people.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• 10 hour shift
• No weekends

Work setting:

• Office

Ability to commute/relocate:

• Holly Springs, NC: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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