Patient Navigator Job at Ortho Rhode Island
Duties and Responsibilities include but are not limited to:
1. Welcomes patients by greeting them, in person or on the telephone; answering or referring inquires
2. Prepares patients for the health care visit by accompanying them to exam room; providing exam gowns; arranging examining room instruments, supplies, and equipment to create an exceptional patient experience
3. Preparing patient charts prior to patient arrival
4. Knowledgeable of check in software
5. Assist providers in the treatment of patients by obtaining histories and vitals, preparing injections, setting up sterile fields, suture removal, dressing changes
6. Verifying patient’s medical record is complete and accurate for medical coding purposes
7. Triage patient calls and physician messages
8. Process and fulfill physician approved prescription requests
9. Obtain authorizations for prescriptions
10. Maintain exams rooms with adequate medical supplies and sterilization as required
11. Completing forms such as (but not limited to): TDI/FMLA and Work Notes
12. Scheduling follow up appointments, initial therapy visits, and MRI appointments
13. Obtain prior authorizations as needed for advanced imaging studies and specialty injections as assigned
14. Advise patients on any co-payment or co-insurance prior to in office procedures
15. Update patient of authorization status and confirm receipt of specialty injection or imaging study being sent to facilities outside of ORI
16. Send referrals to specialists and pain centers as ordered by the physician
17. Remain accountable and follow through on all commitments made to patients
18. Compliance with HIPAA and OSHA regulations
19. Other duties may be assigned as necessary
We invite you to submit your resume for consideration! OrthoRI provides a competitive salary and comprehensive benefit programs including dental, vision, paid sick and vacation, 9 paid holidays, supplemental benefits and group long term disability and life insurance! OrthoRI offers the opportunity to work with a collaborative team focused on the highest level of patient care and teamwork. Learn more about OrthoRI at www.orthopedicsri.com or follow us on Facebook at https://www.facebook.com/OrthoRhodeIsland/
Job Type: Full-time
Job Type: Full-time
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