Patient Services Specialist (Family Medicine/Kenworthy) Job at Texas Tech Unv Hlth Sci Ctr El Paso
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Patient Services Specialist (Family Medicine/Kenworthy)
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
33580BR
Work Location
El Paso
Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso
Campus
HSC - El Paso
Department
Clinical Operations FM
Major/Essential Functions
Responds courteously and efficiently to all incoming calls and schedules patients in the CB appointment system as indicated.
Processes patients.
Verifies current patient information in the CB system and registers new patients and enters pertinent patient information into the system.
Collects payments from patients.
Prepares daily schedule of patient appointments and notifies clinical staff of changes.
Responsible to reschedule missed appointments at Provider’s request.
Prepares a label for new patient and updates patients information.
Assists patient with applications and insurance forms as indicated.
Upon request, coordinates information pertaining to prescriptions, refills, lab reports, etc. with physician and patients.
Performs related job functions to meet departmental goals and objectives.
Required Qualifications
A minimum of a high school diploma or equivalent
One (1) year of customer service, office or related experience required
Additional education may substitute for the experience requirement
Preferred Qualifications
Knowledge of patient service principles and practices
Experience in a call center or patient service environment
Knowledge of administration and clerical processes
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx
Does this position work in a research laboratory?
No
Required Attachments
Cover Letter, Resume / CV
Optional Attachments
Transcript
Job Type
Full Time
Pay Basis
Hourly
Minimum Hire Rate
Compensation is commensurate upon the qualifications
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Travel Required
Up to 25%
Shift
Day
Grant Funded?
No
Job Group
Information and Records Clerks
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
Job Expires
05/26/2023
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Patient Services Specialist (Family Medicine/Kenworthy)
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
33580BR
Work Location
El Paso
Org Level 1
Texas Tech Unv Hlth Sci Ctr El Paso
Campus
HSC - El Paso
Department
Clinical Operations FM
Major/Essential Functions
Responds courteously and efficiently to all incoming calls and schedules patients in the CB appointment system as indicated.
Processes patients.
Verifies current patient information in the CB system and registers new patients and enters pertinent patient information into the system.
Collects payments from patients.
Prepares daily schedule of patient appointments and notifies clinical staff of changes.
Responsible to reschedule missed appointments at Provider’s request.
Prepares a label for new patient and updates patients information.
Assists patient with applications and insurance forms as indicated.
Upon request, coordinates information pertaining to prescriptions, refills, lab reports, etc. with physician and patients.
Performs related job functions to meet departmental goals and objectives.
Required Qualifications
A minimum of a high school diploma or equivalent
One (1) year of customer service, office or related experience required
Additional education may substitute for the experience requirement
Preferred Qualifications
Knowledge of patient service principles and practices
Experience in a call center or patient service environment
Knowledge of administration and clerical processes
EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx
Does this position work in a research laboratory?
No
Required Attachments
Cover Letter, Resume / CV
Optional Attachments
Transcript
Job Type
Full Time
Pay Basis
Hourly
Minimum Hire Rate
Compensation is commensurate upon the qualifications
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.
Travel Required
Up to 25%
Shift
Day
Grant Funded?
No
Job Group
Information and Records Clerks
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Navy Enlisted Classification Code
YN, HM
Job Expires
05/26/2023
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.